Case Manager - Intensive Family Support Program (Fraser Coast)

Last updated: 27/04/2023
family support

IMPACT Community Services Limited (IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is to improve lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.

Intensive Family Support

The Intensive Family Support Service responds to vulnerable families with children and young people (up to 18), who are at risk of involvement in the statutory child protection system. This is a consent-based program providing case management for clients who agree to engage with the service. This position is based at our Hervey Bay office.

About the Case Manager

Case Managers work collaboratively with families to identify and prioritise their presenting needs and provide intensive support interventions and engagement with specialist services. As part of a team, on a day-to-day basis you will:

Work with parents and other caregivers, through tailored interventions to build the skills and capacity of parents and carers' to safely nurture and protect their children
Develop engagement strategies for families experiencing domestic and family violence
Conduct home visits and continually assess safety and child protections concerns
Identify, develop and maintain case plans and goals with families so child protection concerns are addressed within timeframes
Undertake risk assessments where domestic and family violence is identified and engage all family members
Liaise and negotiate with service providers including Child Safety
Independently manage a case load of families

To make a difference in this role, you will have:

University qualifications in human services or related field
Working knowledge of domestic violence issues in the community and issues associated with families at risk of entering the child protection system
Track record in negotiating with service providers
Demonstrated interpersonal and communication skills
Effective written communication including the capacity to conduct assessments and develop an evidence-based rationale

Check out the Position Description here.

Our offer to you:

9 day fortnight ( enjoy a long weekend every second week)
Salary packaging up to $18,500 per year so you pay less tax and increase your take home pay
Birthday bonus day off
Paid 2 hours per month to donate to a worthy cause of your choice
Opportunities for advancement with our 'grow your own' approach
Professional development through internal and external training
External supervision
Reimbursement of Working With Children and NDIS screening cards
To find out more, view our Position Description and full list of staff benefits at our Get Involved - Careers With Us page at www.impact.org.au

How to apply

Submit your application today on Seek by clicking here to provide your:

Cover letter showing us why you are a great match for this role
Current Resume

IMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ and from culturally and linguistically diverse backgrounds.

We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all. IMPACT is proud to be an INCLUSIVE EMPLOYER 2022-2023 with the Diversity Council Australia. Selection for all vacancies is made on the basis of merit.

The successful applicant will be required to obtain background checks prior to employment, including a Working with Children Check, an NDIS Worker Screening clearance and proof of Covid-19 vaccinations.

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