Stronger Together
Support & Wellbeing
- Mental Health Supports
  - Through our Mental Health programs across Bundaberg, Central Queensland, Wide Bay Burnett, and the Discovery Coast, we support individuals and families to build resilience and reconnect with their community for a better quality of life—without judgment.
- Navigation Services
  - At IMPACT Community Services, we understand that navigating mental health and social services can be overwhelming. That’s why we’re here to support you or your clients in accessing the right resources, services, and assistance to make the journey easier.
- Family & Youth Supports
  - At IMPACT Community Services, we know that every family and young person faces unique challenges. That’s why we offer a range of services tailored to provide support, guidance, and practical solutions to help individuals and families thrive.
- Volunteering
  - We value human connection in supporting older Australians in aged care. As an ACVVS volunteer, you can bring joy, laughter, and belonging to those who need it most.
Employment & Training
Social Enterprises
- New Image Laundry
  - A laundry with purpose: Where exceptional service meets social impact
- IMPACT Recycling & Container Refund Centre
  - Empowering lives through employment opportunities and recycling for a brighter future in Bundaberg, Queensland
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Customer Service Charter

Last updated:

21/10/2021

IMPACT is committed to providing excellence in Customer Service to all people connecting with our services, whether a
person seeking advice, an existing customer or a business or organisation working for or with our organisation. We will respect people’s dignity, lifestyle, culture and choices and follow our I M P A C T promise.

Download the IMPACT Customer Service Charter

Please note: This website may contain references to, or feature images, videos, and voices of Aboriginal and Torres Strait Islander peoples who have passed away.

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Improving Lives since 1978

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