Support Services
- Mental Health
  - Through our Mental Health programs across Bundaberg, Central Queensland, Wide Bay Burnett, and the Discovery Coast, IMPACT supports individuals and families to build resilience and reconnect with their community for a better quality of life - without judgment.
- Navigation Services
  - At IMPACT, we understand that navigating mental health and social services can be overwhelming. That’s why we’re here to support you or your clients in accessing the right resources, services, and assistance to make the journey easier.
- Family & Youth
  - IMPACT knows that every family and young person faces unique challenges. That’s why we offer a range of services tailored to provide support, guidance, and practical solutions to help individuals and families thrive.
- Volunteering
  - We value human connection in supporting older Australians in aged care. As an ACVVS volunteer, you can bring joy, laughter, and belonging to those who need it most.
Employment & Training
- Explore our RTO
  Ready to take the next step? Browse our courses, traineeships, funding options and student support resources to start your training journey with IMPACT Community Services.
- SQW
- Help Finding Work
  - National Panel of Assessors
  - WORKFit
- Your Local CoAct Connect Partner
  - Workforce Australia
  - Inclusive Employment Australia (IEA)
Social Enterprises
- New Image Laundry
  - A laundry with purpose: Where exceptional service meets social impact
- IMPACT Recycling & Container Refund Centre
  - Empowering lives through employment opportunities and recycling for a brighter future in Bundaberg, Queensland
Partner with Us
Connect & Learn
- Our Framework
- IMPACT at a Glance
- Get Involved
- Connect & Inspire
- The ACADEMY
- IMPACT Community Health Service
- Support Referral

IEA register your interest

Last updated: October 30, 2025

Need help to find and keep a job? Call us on 1800 967 965 or complete our form and we’ll get back to you shortly.

First Name

Last Name

Email Address

Mobile Phone

Post Code

Service areas:
Hervey Bay & Maryborough: 4620, 4621, 4625, 4626, 4650, 4655, 4659, 4662
Gladstone, Agnes & Biloea 4674, 4676, 4677, 4678, 4680, 4694, 4695, 4697, 4715, 4716, 4718, 4719

Do you have a disability, injury, treated illness or health condition (incl. depression or anxiety)?

Are you an Australian citizen, permanent resident or hold a Temporary Protection, Special Category or Safe Haven Visa?

(Please note Student Visas aren't eligible.) *

Do you receive any payments from Centrelink or NDIS?

What's your current employment status?

IMPACT. Safe Name

Opt in to receive updates from IMPACT.

I would like to receive updates from IMPACT.

Our Teams

Agnes Water
Discovery Coast

Commending Monday the 3rd Nov.
Open Monday & Tuesday - 9:30am to 3:30pm

ICHS, 2 Rafting Ground Rd,
Agnes Water QLD 4677

Hervey Bay

Commencing Monday 3rd Nov.
Open Monday to Thursday - 8.30am to 5pm
Fridays 8.30am to 4.30pm

The Signature Building, 21 Torquay Rd,
Pialba QLD 4655

Maryborough

Commencing Thursday 6th Nov.
Open Monday through to Wednesday - 8:30am-5pm

1/271 Kent St, Maryborough QLD 4650

Gladstone

Commencing Monday 3rd Nov.
Open Monday to Thursday - 8.30am to 5pm
Friday 8.30am to 4.30pm

Central Shopping Centre,
45-69 Dawson Hwy,
West Gladstone QLD 4680

Biloea

Commencing Friday 7th
Open Friday - 9:30am to 3:30pm

Community Resource Centre,
102 Rainbow St, Biloela QLD 4715

Together, We Move towards a future inclusive of all. This begins by acknowledging our presence on the lands of Aboriginal communities. IMPACT operates on the unceded lands of the Butchulla, Gureng Gureng, Wakka Wakka, Kabi Kabi, Wulli Wulli, Taribelang, Gurang and Byali. IMPACT has over 45 years of serving our communities and we are humbled in the presence of First Nations Peoples who share an ongoing connection to these lands for over 65,000 years. We are truly grateful to share and learn from their collective experiences. We respectfully live upon these lands, with good faith and a commitment to ongoing learning, sharing, caring and respecting these lands, the peoples, and the environment, together in humility.