JOBHelp Mentor - Hervey Bay & Fraser Coast

About the Position

IMPACT Community Services is excited to announce an opportunity for a dedicated and passionate individual to join our team as a JOBHelp Mentor. This role is integral to our WORKFit program, where you will provide one-on-one, intensive support to job seekers aiming to gain and retain employment or pursue educational pathways. As a JOBHelp Mentor, you will work closely with clients who have successfully completed the JOBScan program, guiding them through the next steps in their employment journey. You will manage a caseload, offering practical advice, identifying barriers to employment, and helping clients develop strategies to overcome these challenges. This role also involves promoting the WORKFit - JOBHelp program to employment providers and the wider community, ensuring that those who need our services can easily access them.

To make a difference in this role, you will have

Proven experience in business engagement, community networking, and achieving client sign-ups to meet KPIs.

• The ability to create tailored support plans in collaboration with clients and relevant stakeholders, ensuring each client can achieve their employment or training goals.
• Strong communication skills, with the ability to build rapport quickly, negotiate effectively, and resolve conflicts.
• A genuine interest in mentoring, with relevant life experience or an understanding of the barriers to maintaining employment.

Please download the PD to view all the skills and experience required for this role.

Our offer to you

At IMPACT Community Services, we value our employees and offer a range of benefits to support your professional and personal growth:

• 9 day fortnight, so enjoy a long weekend every second week
• Salary packaging up to $18,500 per year to increase your take home pay
• Birthday bonus day off
• Paid 2 hours per month to donate to a worthy cause of your choice
• Opportunities for advancement with our 'grow your own' approach
• Professional development by participating in internal and external training
• Employee Assistance Program
• Workplace Chaplaincy Service
• Reimbursement of Working With Children and NDIS screening cards

How to apply

To apply for this exciting opportunity, please submit your application along with a current resume and cover letter. For more information about the role, download the Position Description (PD) available below.