Mentor - Bundaberg

About the Position

As a Mentor at IMPACT Community Services, you will play a crucial role in supporting individuals on their journey to employment. Working within the Workforce Australia program, your primary responsibility will be guiding customers to develop pre-employment skills through a holistic approach. This includes providing intensive case management, coordinating tailored activities, and offering vocational assistance to enhance employability. Your role also involves conducting workshops on resilience and employment readiness, collaborating with recruitment partners to identify participant needs, and maintaining frequent contact with customers via multiple communication channels. This is a rewarding, hands-on role based at the workplace, where your efforts will help individuals overcome barriers to employment and achieve their career goals.

To make a difference in this role, you will have

• Facilitation of small group sessions designed to increase pre-employment readiness and customer resilience.
• Collaboration with Recruitment Partners to develop and implement tailored work preparation activities.
• Ongoing support for customers as they engage in training or studies, ensuring sustainable course completion.

Please download the PD to view all the skills and experience required for this role.

Our offer to you

At IMPACT Community Services, we value our employees and offer a range of benefits to support your professional and personal growth:

• 9 day fortnight so enjoy a long weekend every second week
• Salary packaging up to $18,500 per year to increase your take-home pay
• Birthday bonus day off
• Paid 2 hours per month to donate to a worthy cause of your choice
• Opportunities for advancement with our 'grow your own' approach
• Professional development by participating in internal and external training
• Employee Assistance Program
• Workplace Chaplaincy Service
• Reimbursement of Working With Children and NDIS screening cards
• Plus many more

How to apply

To apply for this exciting opportunity, please submit your application along with a current resume and cover letter. For more information about the role, download the Position Description (PD) available below.