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Call (07) 4153 4233

Our Services

Youth Services

Kids, youths, teenagers, young adults - are you looking for support? Perhaps you're looking for an employment pathway? Need a job? Want to start a training course to gain new skills? Maybe you're just feeling down and need a helping hand and someone who listens.

IMPACT Community Services has a range of options available to help you:

Surprise yourself with what you can achieve - Give us a call on 4153 4233, email us or contact us via Facebook  to start your journey!


Street Outreach Service

IMPACT's Street Outreach Service maintains a twofold purpose: one is for street outreach to address homelessness and community needs and the second is to visit local schools and deliver messages that may include:

  • Love Bites: Domestic and Family Violence and Sexual Assault program
  • Child protection and safety
  • Drug and alcohol abuse
  • Safe sex
  • Homelessness
  • Disengaged youth
  • Any other community issues that arise

The Street Outreach Service heads out Tuesday between 6pm and 9pm and Thursday mornings between 7am and 9am. Volunteers, from both IMPACT staff and members of the community, aim to meet and assist people who are homeless or in need.

We hope to sit and have a chat, offer advocacy advice and some necessary supplies like blankets, toothbrushes and tinned food. We are particularly grateful to Street Swags for supplying us with their highly practical sleeping swags for our service to share with our local people.

If you'd like to donate or volunteer, please contact us. We are always seeking volunteers; the more we have, the more outreach we can provide.

Frequently Asked Questions

Click to read the FAQs

  • What times do you go out?
    Tuesday between 6pm and 9pm and Thursday mornings between 7am and 9am
  • How many people do you come across?
    Every night is different, although usually we average between 5 and 10 people. We are predominantly approached by males aged between 25 and 45 years old.
  • How often will I have to volunteer?
    Volunteers can donate any amount of time they choose to the service. We have volunteers who attend once a month, weekly, fortnightly, and then people who work shifts and just fit their volunteering experience in around work commitments. There is no expectation of a time commitment, but once a month is ideal as it promotes a regular connection with the people we come into contact with.
  • How many people are on the team each night?
    We like to have at least 4 people in a team.
  • Where do you get all the supplies from for the van?
    We are fortunate to have made lots of partnerships with local businesses in town, and they donate food stuff, toiletries and things like Aerogard. We also have the support of local churches and Shalom College whose students fundraise for us on a regular basis. In addition, we receive generous donations from the local community. The Street Outreach Service is an IMPACT philanthropic initiative.


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