People & Culture Coordinator - Staffing

Last updated: 23/01/2023
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IMPACT Community Services Limited (IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is to improve lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.

People & Culture team 

IMPACT has over 200 staff across the Bundaberg, Hervey Bay, Discovery Coast and South Burnett regions, as well as working remotely. Our People & Culture team provides services to staff, leaders, external applicants and volunteers.  We are small, influential team and the People & Culture Coordinator -Staffing is a newly created role.

We are looking for a person who:

Enjoys providing operational Human Resources support including:

  • Preparing people documentation/information for review and distribution 
  • Coordinating and track on-boarding and off-boarding of staff and volunteers
  • Recruiting, assisting with leaders with internal and external recruitment   
  • Providing customer service to employees, leaders, external applicants  
  • Maintaining people data and systems 
  • Supporting our reward and recognition processes, eg birthday bonus day, staff anniversaries 

You will have:

  • A minimum of Certificate III in Human Resources/Business Administration or related field 
  • A track record in maintaining confidentiality and privacy 
  • Demonstrated experience in data entry and processing information 
  • Strong skills in Microsoft Office, particularly Excel and Outlook
  • Recent experience in supporting multiple customers and/or teams
  • Strong written and verbal communication skills 
  • Demonstrated ability to provide timely customer service by prioritising and organising workflows to meet time-frames

In addition to the above selection criteria, the following would be well regarded:

  • End-to-end recruitment and/or payroll experience
  • A working knowledge of Awards/employment legislation  

What's in for you? 

  • Rostered Day Off with a 9-day fortnight (enjoy a long weekend every second week)
  • Attractive salary packaging options, up to $15,900 annually towards household expenses and an additional $2,650 annually towards meals and entertainment expenses 
  • Birthday bonus day off
  • Paid 2 hours per month to volunteer for a worthy cause of your choice
  • Opportunities for advancement with our 'grow your own' approach
  • Professional development through online and face-to-face training 
  • Employee Assistance Program
  • Reimbursement of Working With Children and NDIS screening cards

To find out more, review our Position Description and list of staff benefits at our Get Involved - Careers With Us page.

For a confidential discussion, contact our People & Culture Manager, Karen Craft on ph 4153 4233

How to apply

Submit your application today VIA Seek and provide your:

  • Cover letter addressing the above selection criteria
  • Up-to-date Resume (including 2 recent, professional referees)

IMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ and from culturally and linguistically diverse backgrounds. 

We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all. IMPACT is proud to be an INCLUSIVE EMPLOYER 2022-2023 with the Diversity Council Australia

The successful applicant will need to obtain background checks prior to employment, including a Working with Children Check, an NDIS Worker Screening clearance and proof of Covid-19 vaccinations.

Employer questions

Your application will include the following questions:

  • Which of the following Microsoft Office products are you experienced with?
  • Do you have a current NDIS Worker Screening Check?
  • Which of the following statements best describes your right to work in Australia?
  • Do you have a current Working With Children (WWC) Check?
  • Which of the following statements best describes your Covid-19 vaccination status?
  • Do you have a current Australian driver's licence?
  • How many years' experience do you have in generalist HR?

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