Individualised Living Options (ILO)

are you ready to start your journey towards independent living?

Our friendly team is here to answer your questions and guide you through the process. Let's create a future where everyone can thrive and live life on their own terms.

What are Individualised Living Options (ILO)?

ILO is a special program for people with disabilities or special needs. It helps them live independently and make their own choices. We believe that everyone deserves the chance to live their life to the fullest, no matter what their abilities are. Our ILO program provides support, resources, and tools to help you achieve your goals and live a meaningful life.

Why choose IMPACT as your ILO provider?

IMPACT is now offering Individualised Living Options (ILO) in Bundaberg. We prioritise your needs, aspirations, and goals. Our dedicated team will listen to you attentively, ensuring a deep understanding of your unique requirements. Together, we will create a personalised plan that aligns with your ambitions. Our ILO program offers a comprehensive range of services to enhance your daily life. From finding suitable housing and accessing community services to education, employment, and social activities, we are here to support you every step of the way.

Our experienced and compassionate staff receive ongoing training, ensuring high-quality care and support. We also collaborate closely with local organisations, service providers, and community groups, enabling us to offer extensive support and connect you with valuable resources. Our goal is to empower you by providing choices and maintaining your independence. Through our ILO program, you can develop skills, practise self-advocacy, and be included in the community. Your voice matters to us, and we ensure it is heard and respected in every aspect of your life.

Read the NDIS FAQs

Get in touch

Discover how we can support you on the path to your best life.

Call: 07 4153 4233
FREECALL 1800 179 233

General inquiry

Make a referral

What IMPACT ILO does

  • Support with decision-making, living arrangements, and necessary assistance
  • Personal care, skill-building, and household task support
  • Help in establishing and managing your home
  • Aid in fostering independence, maintaining connections, and managing emotions/behavior
  • Access to volunteer support, on-call assistance, and training for support providers

What IMPACT ILO doesn't do

  • Does not cover rent or mortgage payments, housing expenses, and everyday costs
  • Payments for informal supports, Supported Independent Living (SIL), and Specialist Disability Accommodation (SDA)
  • Home modifications or support for attending work, study, or community activities (can be included separately if needed)
  • Development of a behavior support plan (can be included separately if needed)

We Offer Many Different Services

Our ILO program provides a wide range of services to help you in your daily life. We can help you understand your housing needs and reach your home and living goals.

We Focus on You

Our team will listen to you and understand your needs and goals. We will work together with you to create a plan that fits your aspirations.

Our Staff are Experienced

Our team is made up of caring professionals who have a lot of experience in supporting people with different needs. We provide high-quality care and our staff receive ongoing training to keep their skills up to date.

We Give You Choices

We understand that everyone is different. Our ILO program lets you make choices and have control over the support services you receive. We will work closely with you to make sure our services meet your specific needs and help you become more independent.

We Work with Others

We have strong partnerships with local organisations, service providers, and community groups. This means we can offer you a lot of support and connect you with many resources

We Empower You

We want you to feel empowered and able to make decisions for yourself. Our ILO program offers opportunities to develop skills, learn self-advocacy, and be included in the community. We make sure your voice is heard and respected in every aspect of your life.
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