Individualised Living Options (ILO)

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Individualised Living Options with IMPACT

IMPACT’s Individualised Living Option (ILO) is a model of support that lets you choose the home you live in and sets out your supports in a way that suits you best.

IMPACT’s ILO supports will help you work out who you would prefer to live with, where you would like to live and what supports you might need.
With ILO there are lots of choices!!!!

Download our brochure for more information below.

Download the ILO Brochure

The IMPACT difference

Our values of building trust in relationships, empowering others, celebrating uniqueness, being compassionate, working together, creating positive impact and striving for excellence underpin and guide our culture, as well as the innovative way in which we provide our services and solutions.
How does IMPACT deliver Individualised Living Options?

We offer a person centred approach to your support needs with a focus on your formal and informal supports, as well as community, cultural and family access.

We seek to understand your needs, goals and aspirations and work with you to build your team.

Once your ILO package is set up, we stay with you on the journey to ensure we monitor bumps along the way whilst strengthening your ability to coordinate and manage the supports you have in place. If required, we will navigate any changed situations with you and support long term sustainable resolutions.

At IMPACT, we pride ourselves on staying in contact and working with you every step of the way, IMPACT helps you get closer to achieving your goals and life achievements each day.

Opportunities through empowering people

IMPACT staff pride themselves on building a caring and inclusive community through opportunities which empower people, increase individual choice, improve resilience and increase social and economic participation.As a charitable organisation, Impact supports people who may be experiencing disadvantage, poverty or exclusion from community, social and employment networks. By aligning our programs and services to the Live, Grow, Prosper continuum, we assist individuals and families to build resilience and reconnect with the community in a positive way to realise an improved quality of life.

Other Related Support Services

Contact Disability Support

Sign up to IMPACT Choir

Pricing & Funding Information

Understand the different payment and funding options that you can use to purchase IMPACT NDIS services.

Visit NDIS for current pricing arrangements
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Download our Weekly Calendar

Our Testimonials

Everyone is so friendly

Everyone is so friendly here.

Positive Start Parenting client

IMPACT really helped me

I found it difficult to get a home because I had no rental history. But IMPACT helped us out a lot, printed out all the papers we had to sign, and they even took them in for us.

Community Navigator client

I just love it!

Norman Greer Testimonial

It’s brilliant here, I love it.  You’re free to do what you want and get so much support.  IMPACT has inspired me to look at starting my own little business.

Norman Greer
NDIS participant

What a huge help!

Cassandra Fullarton testimonial

The staff are really easy to talk too.  Everyone at IMPACT is so friendly and it’s been a huge help in my life.

Cass Fullarton
Positive Start participant

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