IMPACT Community Services Limited (IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is improving lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.
Why IMPACT?
- A fortnightly Rostered Day Off (RDO) and enjoy a long weekend
- Salary packaging up to $18,900 per year to increase your take home pay
- Birthday bonus day off
- Paid 2 hours per month to donate to a worthy cause of your choice
- Opportunities for advancement with our 'grow your own' approach
- Leadership programs with the Institute of Managers and Leaders
- Leaders Lab, development support for employees aspiring to leadership roles
- Workplace Chaplaincy for face to face, confidential support + external employee assistance program
- Corporate Gym Membership offer
- Reimbursement for Working with Children clearance (after completed probation)
About the opportunity
We are seeking a part-time Support Worker for our Intensive Family Support program. Our team supports vulnerable and at-risk families to build their capacity to safely care for and nurture their children. This program aims to strengthen the protective factors within the family to ensure vulnerable children and young people can safely live at home.
About the role
Supports the IFS Case Managers with the functions of:
- Assisting with home visits with children, being a second worker.
- When required, assisting with the transportation of clients.
- Providing help with practical tasks in the home as necessary, including the coordination of support services, that advance the family case plan goals.
- Participate in relevant case reviews.
- Maintain accurate, up-to-date data entry records in required databases.
- Work within the scope of the service as defined in program policies and procedures, remaining within professional boundaries.
- Maintain confidentiality and privacy in all matters relating to staff, clients and procedures.
- Demonstrate IMPACTs culture and values in work practice and in workplace relationships.
About you
You are a compassionate professional with a genuine drive to support the wellbeing of young people including:
- The confidence and ability to build structured relationships with parents, young people and children that is time-specific and outcomes focused.
- Experience in supporting families in the home.
- The ability to work as part of a team and identify immediate safety concerns, reporting these to the Case Manager and/or Program Manager. A family’s strengths and other support need gaps in accordance with the case plan.
- Positive role modelling with clients, including respectful dialogue and coping strategies. Well-developed communication, problem solving and interpersonal skills.
- Cultural awareness and an understanding of engaging with staff and clients, including children, and adults from different backgrounds, including Aboriginal and Torres Strait Islander people.
- Queensland Driver’s Licence / C Class
Desirable skills & experiences:
- A Certificate III in Community Services or similar vocational qualification.
- An understanding of Child Safety Legislation or applied experience in using legislation in other roles.
- Demonstrate an awareness of the impacts of domestic and family violence in the lives of clients.
- Knowledge of local support agencies, networks and groups relevant to the target group.
- Experience working with vulnerable, marginalised and at-risk people.
To find out more, view our position description and full list of staff benefits on our website.
How to apply
Submit your application today and provide a:
- Cover letter showing us why you are a great match for this role
- Current resume
IMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ+ and from culturally and linguistically diverse backgrounds.
We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all. IMPACT is proud to be an INCLUSIVE EMPLOYER 2024-2025 with the Diversity Council Australia.
The successful applicant may need to obtain background checks prior to employment, including a Working with Children Check.
