108 Bargara Rd
Bundaberg East, Qld, 4670
IMPACT Community Services Limited (IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is improving lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.
IMPACT is looking for an experienced and motivated Manager to oversee our Container Refund Programs to drive operations, business growth, compliance, and high-quality service delivery.
This is a hands-on leadership role where you’ll oversee the daily operations of our Container Refund Programs, ensuring efficiency across logistics, staffing, customer experience, and compliance.
From managing teams to building community partnerships and driving business growth, you’ll play a key role in delivering high-quality, sustainable services.
To find out more, view our position description and full list of benefits on our website.
Submit your application today and provide your:
IMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ+ and from culturally and linguistically diverse backgrounds.
We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all. IMPACT is proud to be an INCLUSIVE EMPLOYER 2024-2025 with the Diversity Council Australia. Selection for all vacancies is made on the basis of merit.
The successful applicant will be required to obtain background checks prior to employment, including a Working with Children Check and NDIS Clearance.
Two of Bundaberg’s leading social enterprises, New Image Laundry and the IMPACT Recycling Hub, have received global recognition for their commitment to social and environmental excellence, achieving People and Planet First verification via the Good Market platform.
Both enterprises are proudly operated by IMPACT Community Services, and form part of its portfolio of purpose-driven initiatives that prioritise people, planet and purpose over profit.
New Image Laundry was first verified in 2024 and has once again been approved as a People and Planet First enterprise, reaffirming its ongoing commitment to social and environmental impact. Since opening in 2018, the laundry has provided employment to over 70 individuals who may have otherwise struggled to find and maintain work.
“The laundry is more than a business that provides commercial services, our team is a family that offers one another a sense of belonging,” said Rob Campbell, Acting Laundry Manager.
“This renewed verification is a testament to the incredible team at New Image Laundry and the values we live every day.
“We’re proud to be recognised for our commitment to our people and planet.”
The IMPACT Recycling Hub has achieved People and Planet First verification for the first time, marking a major milestone for its operations. The Hub includes ABC Recycling, the Material Recovery Facility, and the Containers for Change Refund Point at University Drive.
“We’re proud of the meaningful employment opportunities the Hub creates, including roles for people with disabilities, while also driving environmental sustainability,” said Gavin Steele, Recycling and Collections Manager.
“Being verified is a big achievement for our team. It validates the work we’re doing to make recycling not just environmentally impactful, but socially inclusive.
“We’re proud to be part of a movement that proves business can be a force for good.”
These verifications place both establishments within a global network of social enterprises working toward a better future. IMPACT Community Services continues to seek new and better ways to support people and the planet over profit.
IMPACT Community Services is excited to announce the acquisition of ABC Recycling, a trusted local recycling business with deep roots in the Bundaberg community.
As they looked ahead to retirement, Anne-Marie and Paul English - the long-time owners of ABC Recycling, approached IMPACT to discuss the opportunity of taking the reins. Their priority was finding a partner who would honour the values and relationships they’ve built over the years, and IMPACT was a natural choice.
This acquisition marks a key milestone in IMPACT’s strategic growth, reinforcing the Not-for-Profit organisation’s commitment to sustainability, local partnerships, job creation, and outstanding customer service.
ABC Recycling, operated by Anne-Marie and Paul for over 7 years, has earned a reputation for its dedication to both customers and staff. In that time, the business has recycled approximately 190 million containers, returning around $19 million to the Bundaberg community.
IMPACT is proud to continue the business they’ve built with care and integrity.
“We’re thrilled to welcome ABC Recycling into the IMPACT family. Anne-Marie and Paul have built something really special, and we’re committed to preserving the great culture and values they’ve nurtured through the business. This is a natural fit for our organisation and our community,” Tanya O’Shea, IMPACT Community Services Managing Director, said.
Gavin Steele, IMPACT Community Services Recycling & Collection Manager, who will lead operations at ABC Recycling, added: “ABC has always been a standout in the local industry, and I’m excited to work alongside their fantastic team. It’s business as usual, same staff, same service, now under the IMPACT banner.”
Anne-Marie and Paul said they approached IMPACT because of the values alignment.
“We’re really proud of what we’ve built, and we couldn’t be happier for IMPACT to take the reins,” the couple said.
“We chose IMPACT because they share our values, employing people not machines, and delivering great service.
“We’re looking forward to retirement and travel, knowing ABC Recycling staff and customers are in great hands.”
As part of this transition, customers who currently support IMPACT’s CRP on University Drive, Branyan, now have the option to use ABC Recycling if it’s more convenient.
This added flexibility is part of IMPACT’s ongoing commitment to making recycling easier and more accessible for everyone.
Operations will continue without disruption. Customers can expect the same friendly service and commitment to sustainability that ABC Recycling has always delivered.
