Jenna leading in new role at IMPACT

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While leadership is often easy to define, it’s not always so easy to practice.

But IMPACT Community Services’ Finance Manager Jenna Williams has been leading and developing her skills since joining the Bundaberg team five years ago.

Jenna joined IMPACT in 2017 as a Finance Officer, before taking on the role as Finance Team Leader in October 2018 and more recently took on the role as Finance Manager in January 2022.

During her time at IMPACT, she has completed a Foundation of Intentional Leadership program (FoIL), run through the Institute of Mangers and Leaders, after being selected by IMPACT management to attend.

The FoIL program, now called Leaders Lab, seeks to develop leadership in staff as the organisation grows its own workforce.

Leaders Lab involves monthly staff training sessions, Diversity Council of Australia sessions, access to IMPACT Academy for personal development resources, coaching, mentoring and more.

“I have learnt so much while working at IMPACT and value the commitment they have to developing their staff,” she said.

“I am a strong believer that you never stop learning and IMPACT support this.”

Jenna said it was great to be a part of the finance team as they all pitch in and help and support each other where needed.

She said the finance team has continued to grow and strengthen throughout her time at IMPACT and it’s something she’s looking forward to continuing.

“With new finance and payroll systems currently being implemented, our current goal is to navigate through the changes that these systems will bring,” she said.

“We will have a focus on improving and streamlining our processes and collaborating with IMPACT’s programs and managers to ensure that we are providing value.”

In her new role, Jenna is looking forward to her own professional growth as a leader.

“I also like to challenge myself and see my own growth, so that I can continue to lead the Finance team,” she said.

“It is great to know that I play a small part in making a difference in the community,” she said.

Hearing good news stories at staff meetings highlights that the community is benefiting from having an organisation like IMPACT and the programs that we deliver.

IMPACT Community Services has a range of support services in employment, training, mental health and volunteering.

To find our more visit impact.org.au or phone 4153 4233.

IMPACT is open from 8am-5pm Monday to Thursday and 8am-4.30pm Friday.

Please note: This website may contain references to, or feature images, videos, and voices of Aboriginal and Torres Strait Islander peoples who have passed away.

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