Veronica's passion for helping people shines in Discovery Coast

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Last updated: 26/11/2021

The health sector has a range of frontline workers and at IMPACT Community Health Service’s base in the Discovery Coast, one of the first people you’ll see is Veronica Daniel.

The ICHS receptionist is a vital part of the community health team in Agnes Water and the wider region.

Having started her role in March 2020, Veronica said it was an “interesting” time, not only did she have to learn the ins and outs of her role, but how to do so amid a pandemic.

But it was a learning curve she was keen to persevere through.

With a passion for helping and dealing with people, Veronica said she really loves being on the front desk.

“I enjoy helping clients when they come in,” she said

“That would be my favourite thing, I absolutely love being on reception.”

Veronica said they had a nice team at the ICHS, working in a cohesive environment.

“You’re never left drowning, if something happens people are quick to step in and help,” she said.

“It’s a beautiful environment.

“It’s a really nice place to work, we work hard and have fun.”

She said they got a lot of “really nice feedback” from clients expressing their appreciation for the services and the work they we do.

Veronica said it would be great to get even more services available for the community.

The townships and their surrounding areas encompassed by the ICHS are:

• Agnes Water

• Seventeen Seventy

• Baffle Creek / Wartburg

• Rosedale

• Lowmead

• Miriam Vale

• Bororen

• Turkey Beach

Impact Community Health Service (ICHS) operates in the Health Precinct at 2 Rafting Ground Road Agnes Water and from outreach clinics in Baffle Creek and Miriam Vale.

Our Health Precinct provides a range of health services through co-located and visiting health providers, along with Nursing and Allied Health Services provided by ICHS.

The ICHS is open 8.30am-4.30pm weekdays. For more information click here.

Please note: This website may contain references to, or feature images, videos, and voices of Aboriginal and Torres Strait Islander peoples who have passed away.

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