IMPACT Community Services Limited (IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is improving lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.
Why IMPACT?
We believe our people are our greatest asset, so to support you, we offer a wide range of benefits including:
- A fortnightly Rostered Day Off (RDO) and enjoy a long weekend
- Salary packaging up to $18,500 per year to increase your take home pay
- Birthday bonus day off
- Paid 2 hours per month to donate to a worthy cause of your choice
- Opportunities for advancement with our 'grow your own' approach
- Leadership programs with the Institute of Managers and Leaders
- Leaders Lab, development support for employees aspiring to leadership roles
- Workplace Chaplaincy for face to face, confidential support + external employee assistance program
- Corporate Gym Membership offer
- Reimbursement for Working with Children clearance (after completed probation)
About the opportunity
We are seeking a Youth Coach with our Get Set for Work Program based in Bundaberg. This role is full time fixed term until 23/06/2027. The Youth Coach is responsible for inspiring, engaging and supporting young people aged 15 to 19 years who face barriers to education, training or employment. Through positive mentoring relationships, individual coaching and practical support, the Youth Coach connects participants with accredited training and supports them to build confidence, develop employability skills, and take meaningful steps towards their future.
What you'll be doing
- Participant Recruitment, Engagement and Support: Recruit, support and case manage young people, helping them overcome barriers and achieve their training and employment goals.
- Training Participation and Pathway Development: Develop and monitor individual training plans that build skills and support progression into further education, training or employment.
- Employment Readiness and Transition Support: Prepare participants for employment through job search, application, interview and post-placement support.
- Community Engagement and Stakeholder Relationships: Build and maintain strong relationships with community stakeholders to promote the program and connect participants with support services and opportunities.
- Administration, Reporting and Compliance: Maintain accurate records, reporting and program documentation while ensuring compliance with contractual and organisational requirements.
- Team Participation: Collaborate effectively with colleagues and actively contribute to team meetings, supervision and professional development activities.
To succeed in this role, you will
- Understand challenges faced by disadvantaged and disengaged young people and the barriers impacting education, training and employment.
- Experience in supporting, coaching or mentoring young people to achieve personal, education, training or employment goals.
- Have the ability to build rapport and positive relationships with young people, employers, training providers and community stakeholders.
- Have strong coaching, mentoring and motivational skills to encourage participation, resilience and goal achievement.
- Have experience identifying barriers and connecting individuals with appropriate support services to improve outcomes.
- Have the ability to plan, develop and facilitate engaging programs, group activities and training sessions for young people.
- Have well-developed communication, organisational and time management skills, with the ability to work independently and collaboratively.
- Have strong administration and computer skills, including maintaining accurate records, case notes, reports and client management systems.
To find out more, view our Position Description and full list of staff benefits on our careers page.
How to apply
Submit your application today and provide your:
- Cover letter showing us why you are a great match for this role
- Current resume
IMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ+ and from culturally and linguistically diverse backgrounds.
We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all. IMPACT is proud to be an INCLUSIVE EMPLOYER 2024-2025 with the Diversity Council Australia.
The successful applicant may need to obtain background checks prior to employment, including a Working with Children Check.
