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Training Refund Policy

To ensure that all students are advised of IMPACT’s refund policy and the procedure that needs to be followed to access refunds where appropriate.

To provide a refund procedure which meets the requirement of the Standards for Registered Training Organisations 2015.

IMPACT will only accept a maximum of $1500.00 student fees in advance of course commencement. Following course commencement, fees required to be paid will not exceed $1500.00 for any part of course that is yet to be delivered.

Download the Training Refund Policy PDF

Ready to take the next step?

Submit an expression of interest and the Training Services team will help you understand course options, eligibility and next steps.

Get in touch now!

Funding & Fees

Funding options may be available for eligible students. Course fees and co-contribution fees vary depending on the course, funding program and student circumstances.

Need help understanding funding options?

Our Training Team can help with course information, funding eligibility, student support services, enrolment enquiries, training records, complaints and appeals.

Phone: (07) 4153 4233 || Email: training@impact.org.au

RTO Code: 0115

Nationally recognised training delivered by IMPACT Community Services RTO 0115.

IMPACT Community Services is a Skills Assure Supplier approved to deliver Queensland Government subsidised training.

SAS and IMPACT
Skills Assure logo featuring a gray angular emblem, an orange checkmark, and the words ‘Skills’ (gray) and ‘Assure’ (orange).
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