Since 1978, IMPACT Community Services has supported people across Bundaberg and the Wide Bay region. We deliver practical programs that help individuals and families build stability, develop skills and create better futures.
Over the years, our services have grown alongside the communities we serve. As a result, today we continue to provide support that helps people overcome challenges, gain confidence and achieve greater independence.
At every stage of life, we focus on one clear goal: helping people live, grow and prosper.
For almost 50 years, IMPACT Community Services has worked with local communities to provide support where it is needed most. From the beginning, our focus has remained the same: creating positive outcomes that make a real difference.
We started in Bundaberg and gradually expanded across regional Queensland. Today, in addition, our services operate in Bundaberg, Agnes Water, Hervey Bay, Kingaroy, Gladstone, Maryborough, Biloela, Gin Gin, Childers, Yeppoon, Rockhampton and Coolum.
As community needs change, we continue to evolve. However, at the same time, our commitment to supporting people, strengthening communities and creating opportunities remains unchanged.
Put simply, our mission is to strengthen communities by helping people improve their wellbeing, build new skills and access meaningful employment.
To achieve this, we take a practical and local approach. Furthermore, we listen to our communities, respond to changing needs and deliver services that create lasting impact.
As a result, individuals and families gain the tools, confidence and support they need to move forward.
At IMPACT Community Services, we group our work into three areas: Live, Grow and Prosper.
Together, these areas help people at different stages of life. People can join our services at any point, based on their needs and goals.
First, we help people build a stable and healthy life.
This may include help with housing, health, social connection and community programs. By meeting basic needs, people can focus on what comes next.
Next, we help people learn new skills.
We offer training, learning programs and support to build confidence. As people gain skills, they become more ready for work and everyday life.
Finally, we help people prepare for work and find jobs.
We also operate social enterprises where people can gain real work experience. As a result, this helps them build skills, earn income and move toward a brighter future.
Together, these opportunities help people create sustainable and rewarding futures.
IMPACT Community Services delivers a wide range of programs that respond to diverse community needs.
Our services include:
Because these services address different stages of life, people can access the support they need when they need it most.
IMPACT Community Services is proudly based in Bundaberg. From there, we deliver programs and services across regional Queensland.
Our locations include:
Importantly, we remain a local organisation with strong community connections. Therefore, we understand the challenges, opportunities and aspirations of the people we support.
IMPACT Community Services acknowledges the Traditional Custodians of the lands on which we live and work, including the Butchulla, Gureng Gureng, Wakka Wakka, Kabi Kabi, Wulli Wulli, Taribelang, Gurang and Byali peoples.
We recognise their continuing connection to land, culture and community. Furthermore, we respect the knowledge, traditions and contributions of First Nations peoples.
Through listening, learning and collaboration, we remain committed to building respectful relationships and supporting inclusive communities.
Whether you are looking for support, training, employment assistance or community services, our team is here to help.
Contact IMPACT Community Services today to learn more about our programs and how we can support you.
You can also explore our other Commercial Enterprises and Health Facility, including New iMage Laundry, IMPACT Recycling and IMPACT Community Health Services (ICHS), to discover the full range of services available through IMPACT Community Services.
