Our Mission, Vision & Values

Last updated: October 9, 2024

Our mission

Building a caring and inclusive community through opportunities which empower people, increase individual choice, improve resilience and increase social and economic participation.

Our vision

Improving Lives

Who we are

As a charitable Not For Profit organisation, we support people who may be experiencing disadvantage, poverty or exclusion from community, social and employment networks. By aligning our programs and services to the Live, Grow, Prosper continuum, we assist individuals and families build resilience and reconnect with the community in a positive way to realise an improved quality of life.

Our Values

Strive for Excellence

Pursue continuous growth, high performance and improvement

Put Wellbeing First

Equip people with strategies that will actively support and sustain their mental wellbeing

Create Positive Impact

Show commitment and drive to energise, engage and inspire others to achieve our shared vision

Be Compassionate

Strive to show kindness and a willingness to support others both in our organisation and in the communities in which we live

Celebrate Uniqueness

Be part of a place that is built on dignity and respect, applauds individuality and where everyone is welcome

Empower Others

Walk beside someone as they increase their autonomy, self determination and decision-making capacity

Build Trust in Relationships

Cultivate habits that build positive interactions and experiences with others

Work Together

Leverage collective genius to find new ways to think big, experiment and solve shared problems

You may like to read...

05/02/2026
Alcohol and Other Drug Treatment Services

IMPACT Community Services has been selected by the Australian Government to manage the Alcohol and Other Drug (AOD) Treatment Services grant opportunity for the Bundaberg and Hervey Bay region. This initiative is part of a national investment of up to $49.256 million (GST exclusive) to improve access to community-led, culturally safe, place-based and holistic AOD… Continue Reading Alcohol and Other Drug Treatment Services

Read More
05/02/2026
Alcohol and Other Drugs (AOD) Funding
Read More
18/11/2025
Skill Set Short Courses

Registered Training Organisation - RTO Code 0115

Read More
17/11/2025
CHSS00130 Individual Support - Disability Skill Set Short Course (4 units)

Train face-to-face with industry professionals at IMPACT Community Services and build real-world skills in our fully equipped simulated ward environment. This nationally recognised skill set is designed for people already working in care roles who want to support people with disabilities or impairments in community or residential settings. You’ll complete practical assessments and 30 hours… Continue Reading CHSS00130 Individual Support - Disability Skill Set Short Course (4 units)

Read More
1 2 3 22
envelopephonemap-marker icon-angle icon-bars icon-times

Loading...
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram