A strong advocate for the powerhouse that is regional Australia, Tanya’s expertise is firmly based in both high-level business practice and deep study of human behaviour.
Our Executive Leadership consists of a team of passionate professionals who strive towards achieving the best possible outcomes for our organisation, our staff and those we support.
Tanya O'Shea
A passionate advocate for the strength and potential of regional Australia, Tanya combines high‑level business acumen with deep expertise in human behaviour. Since joining IMPACT in 1999, Tanya progressed through a range of leadership roles before being appointed Managing Director. During her career, she has become widely recognised for her commitment to capacity building, advocacy, and her dedication to shaping agile, future‑ready leaders.
Tanya’s leadership extends far beyond IMPACT. She currently serves on the Boards of the Queensland Alliance for Mental Health and the Institute of Managers and Leaders and is a respected mentor and coach. Her ability to connect strategy, people, and purpose has made her a sought‑after contributor across a range of sectors and industries.
With multiple degrees, including an MBA and a Bachelor of Psychology (Hons), Tanya brings a unique blend of academic insight and entrepreneurial thinking. Her leadership at IMPACT has guided the organisation through major regional crises, including significant floods, financial challenges, and the COVID pandemic. Under her direction, IMPACT has not only stabilised but grown into a thriving, multi‑million‑dollar enterprise.
Working closely with the IMPACT Board, staff, and program participants, Tanya continues to drive initiatives that create meaningful social and economic opportunities for the community. Her focus remains clear: empowering people, strengthening resilience, enabling participation, and ultimately - improving lives.
Gavin Steele
Before joining IMPACT Community Services, Gavin Steele held senior executive positions in local government, including General Manager Community & Environment at Bundaberg Regional Council, General Manager Infrastructure & Planning and General Manager Commercial Enterprises at Rockhampton Regional Council and Director Environmental Services with Rockhampton City Council. His career spans more than three decades in leadership, infrastructure, environmental services, planning and community development. He has a Bachelor of Science (Environmental Health), Graduate Diploma (Local Government Management) and a Diploma from the Australian Institute of Company Directors (AICD).
At IMPACT, Gavin has led the growth and development of the organisation’s recycling and resource recovery operations, including the Material Recovery Facility, Container Refund Points and related logistics services. He has been involved in securing and managing significant recycling contracts, supporting environmental sustainability initiatives and expanding employment opportunities for people with disability through IMPACT’s commercial enterprises.
