Navigation Support

Navigating Mental Health and Social Supports with IMPACT

At IMPACT Community Services, we understand that navigating mental health challenges and social support systems can feel overwhelming. That’s why we’re here to guide you or your clients in accessing the right resources, services, and support to make the journey easier.

Why Choose Our Navigation Support?

Finding the right mental health and social support services can be complex, but you don’t have to do it alone. Our navigation services are designed to:

• Simplify the process of accessing support.
• Connect individuals to appropriate community services and social networks.
• Provide personalised guidance based on individual needs.
• Empower individuals to take control of their mental health and social wellbeing journey.

At IMPACT, we believe everyone deserves access to the right support, at the right time, in a way that works for them.

How We Help

Our dedicated Mental Health and Social Support Navigators provide personalised assistance to:

• Understand your goals and needs: We work collaboratively to identify your priorities.
• Connect you to services: Whether it's mental health professionals, social supports, or community services, we’ll link you to the right resources.
• Encourage community involvement: We help individuals access local activities to build independence, confidence, and a sense of belonging.
• Assist with referrals: We make it easier to connect with essential services and care providers.

Whether you’re seeking support for yourself or helping someone else, our team is here to make the process simpler and more accessible.

Who We Support

Our services are open to anyone needing guidance to navigate mental health and social supports, including:

• Individuals living with mental health challenges.
• Families and carers seeking support or resources.
• Community members wanting to connect with local services.

Take the First Step

Reaching out for help is a sign of strength. IMPACT’s Navigation Support team is here to ensure you don’t have to navigate the system alone. Contact us today to learn more or to refer yourself or someone else for support.

Want to learn more?

IMPACT offers 2 Navigation Support programs. Please visit them to read more:

• Community Access Program (CAP): Empowering individuals to build independence through meaningful connections, skill development, and activities.
• Community Navigator (CN): Providing tailored support to connect individuals with local resources and services that meet their needs.