Careers with us

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Careers with us

At IMPACT Community Services our focus is on working with people in the community to help them reach their potential. And the best way to achieve that is by employing talented and engaged staff.

Our people are our greatest asset, they enjoy making a difference. In return, our staff are provided significant employment benefits. We believe in ‘growing our own’ and leveraging collective genius to find new ways to think big, experiment and solve shared problems."

Tanya O'Shea
IMPACT Community Services, Managing Director

Employment Staff benefits include

  • A nine-day fortnight for specific roles
  • Birthday bonus day
  • Flexible work arrangements
  • Salary packaging
  • Mentoring
  • 2hrs paid per month to volunteer for a worthy cause of your choice
  • Free confidential counselling for you and your family through our Employee Assistance Program
  • Opportunities for advancement with our ‘grow your own’ approach to hiring
  • Professional development with regular in-house and external learning and development
  • Tertiary study assistance towards course costs up to $1000 per year
  • Gain experience in other IMPACT departments and projects
  • Rewards and gifts of appreciation, performance and achievement
  • A culture of self-care and self-care plans
  • Industry placements to keep your knowledge and experience up to date
  • Professional membership reimbursement to stay up to date with best practice
  • Reimbursement for clearances, eg, Working With Children (Blue Card), NDIS Worker Screening Card, International Police check
Download  "join the IMPACT team" Brochure

Current Positions Vacant @ IMPACT

Support Workers

We are recruiting multiple Support Workers for our Family Mental Health Support Service and Positive Start Parenting Program. These roles involve early intervention and support for children and young people at risk of developing mental health concerns.

View Support Workers
Support Worker - Family Mental Health Support Service, Bundaberg

The Family Mental Health Support Service at IMPACT offers early intervention and support to help children and young people who are either experiencing mental health issues or are at risk of developing them.

View Support Worker - Family Mental Health Support Service, Bundaberg
Customer Service Officer - Administration

Our Customer Service Officer - Administration provides an exceptional customer experience for everyone who contacts the customer service team based at our Bundaberg head office. As the first point of contact, you will be the ambassador of our vision, mission and values.

View Customer Service Officer - Administration
General Manager Health & Support

IMPACT is seeking to appoint a General Manager Health & Support based in our Bundaberg office. The role oversees programs and services for children, families, elderly residents, jobseekers and in community health and in mental health. This is a leadership role with autonomy, variety and influence across the Hervey Bay, Wide Bay, Burnett and Discovery Coast regions.

View General Manager Health & Support
Case Manager - Intensive Family Support Hervey Bay, QLD

Case Managers work collaboratively with families to identify and prioritise their presenting needs and provide intensive support interventions and engagement with specialist services.

View Case Manager - Intensive Family Support Hervey Bay, QLD
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