Support Services
- Mental Health
  - Through our Mental Health programs across Bundaberg, Central Queensland, Wide Bay Burnett, and the Discovery Coast, IMPACT supports individuals and families to build resilience and reconnect with their community for a better quality of life - without judgment.
- Navigation Services
  - At IMPACT, we understand that navigating mental health and social services can be overwhelming. That’s why we’re here to support you or your clients in accessing the right resources, services, and assistance to make the journey easier.
- Family & Youth
  - IMPACT knows that every family and young person faces unique challenges. That’s why we offer a range of services tailored to provide support, guidance, and practical solutions to help individuals and families thrive.
- Volunteering
  - We value human connection in supporting older Australians in aged care. As an ACVVS volunteer, you can bring joy, laughter, and belonging to those who need it most.
Employment & Training
- Explore our RTO
  Ready to take the next step? Browse our courses, traineeships, funding options and student support resources to start your training journey with IMPACT Community Services.
- SQW
- Help Finding Work
  - National Panel of Assessors
  - WORKFit
- Your Local CoAct Connect Partner
  - Workforce Australia
  - Inclusive Employment Australia (IEA)
Social Enterprises
- New Image Laundry
  - A laundry with purpose: Where exceptional service meets social impact
- IMPACT Recycling & Container Refund Centre
  - Empowering lives through employment opportunities and recycling for a brighter future in Bundaberg, Queensland
Partner with Us
Connect & Learn
- Our Framework
- IMPACT at a Glance
- Get Involved
- Connect & Inspire
- The ACADEMY
- IMPACT Community Health Service
- Support Referral

Work with IMPACT

Last updated: August 20, 2024

At IMPACT Community Services our focus is on working with people in the community to help them reach their potential. And the best way to achieve that is by employing talented and engaged staff.

Our people are our greatest asset, they enjoy making a difference. In return, our staff are provided significant employment benefits. We believe in ‘growing our own’ and leveraging collective genius to find new ways to think big, experiment and solve shared problems."

Tanya O'Shea
IMPACT Community Services, Managing Director

Employment Staff benefits include

A nine-day fortnight for specific roles
Birthday bonus day
Flexible work arrangements
Salary packaging, up to $18,500 per year tax free
Leadership programs with the Institute of Managers and Leaders
Leaders Lab, development support for employees aspiring to leadership roles
Workplace Chaplaincy for face to face, confidential support
Westpac Corporate Partner program with discounted bank products and financial education
2hrs paid per month to volunteer for a worthy cause of your choice
Free confidential counselling for you and your family through our Employee Assistance Program
Opportunities for advancement with our ‘grow your own’ approach to hiring
Professional development with regular in-house and external learning and development
Tertiary study assistance towards course costs up to $1000 per year
Gain experience in other IMPACT departments and projects
Rewards and gifts of appreciation, performance and achievement
A culture of self-care and self-care plans
Industry placements to keep your knowledge and experience up to date
Professional membership reimbursement to stay up to date with best practice
Reimbursement for clearances, eg, Working With Children (Blue Card), NDIS Worker Screening Card, International Police check

Current Positions Vacant @ IMPACT

06/10/2026

Learning and Development Coordinator - Bundaberg View Learning and Development Coordinator - Bundaberg

06/10/2026

Clinical Lead - Agnes Water View Clinical Lead - Agnes Water

22/09/2026

Community Engagement & Partnerships Officer - Hervey Bay View Community Engagement & Partnerships Officer - Hervey Bay

21/09/2026

Cultural Capability & Connections Lead - Hervey Bay View Cultural Capability & Connections Lead - Hervey Bay

21/09/2026

Cultural Capability & Connections Officer - Bundaberg View Cultural Capability & Connections Officer - Bundaberg

18/09/2026

Case Manager - Bundaberg View Case Manager - Bundaberg

18/09/2026

Youth Coach - Bundaberg View Youth Coach - Bundaberg

18/09/2026

Child and Youth Mentor (contract) - Bundaberg View Child and Youth Mentor (contract) - Bundaberg

18/09/2026

Child and Youth Mentor (contract) - Hervey Bay View Child and Youth Mentor (contract) - Hervey Bay

14/09/2026

Board Directors (x2) - Expression of interest View Board Directors (x2) - Expression of interest

07/09/2026

Mentor - Bundaberg/Gin Gin View Mentor - Bundaberg/Gin Gin

07/09/2026

Mentor - Hervey Bay View Mentor - Hervey Bay

07/09/2026

Mentor - Rockhampton View Mentor - Rockhampton

01/09/2026

Child and Youth Mentor - Hervey Bay View Child and Youth Mentor - Hervey Bay

26/08/2026

Marketing & Communications Coordinator - Bundaberg View Marketing & Communications Coordinator - Bundaberg

1 2 Next »

Together, We Move towards a future inclusive of all. This begins by acknowledging our presence on the lands of Aboriginal communities. IMPACT operates on the unceded lands of the Butchulla, Gureng Gureng, Wakka Wakka, Kabi Kabi, Wulli Wulli, Taribelang, Gurang and Byali. IMPACT has over 45 years of serving our communities and we are humbled in the presence of First Nations Peoples who share an ongoing connection to these lands for over 65,000 years. We are truly grateful to share and learn from their collective experiences. We respectfully live upon these lands, with good faith and a commitment to ongoing learning, sharing, caring and respecting these lands, the peoples, and the environment, together in humility.

Improving Lives since 1978