Support Services
- Mental Health
  - Through our Mental Health programs across Bundaberg, Central Queensland, Wide Bay Burnett, and the Discovery Coast, IMPACT supports individuals and families to build resilience and reconnect with their community for a better quality of life - without judgment.
- Navigation Services
  - At IMPACT, we understand that navigating mental health and social services can be overwhelming. That’s why we’re here to support you or your clients in accessing the right resources, services, and assistance to make the journey easier.
- Family & Youth
  - IMPACT knows that every family and young person faces unique challenges. That’s why we offer a range of services tailored to provide support, guidance, and practical solutions to help individuals and families thrive.
- Volunteering
  - We value human connection in supporting older Australians in aged care. As an ACVVS volunteer, you can bring joy, laughter, and belonging to those who need it most.
Employment & Training
- Explore our RTO
  Ready to take the next step? Browse our courses, traineeships, funding options and student support resources to start your training journey with IMPACT Community Services.
- SQW
- Help Finding Work
  - National Panel of Assessors
  - WORKFit
- Your Local CoAct Connect Partner
  - Workforce Australia
  - Inclusive Employment Australia (IEA)
Social Enterprises
- New Image Laundry
  - A laundry with purpose: Where exceptional service meets social impact
- IMPACT Recycling & Container Refund Centre
  - Empowering lives through employment opportunities and recycling for a brighter future in Bundaberg, Queensland
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Updates and News

AOD Tender Outcomes Announced for Bundaberg and Hervey Bay

We would like to thank all organisations that submitted applications for the Alcohol and Other Drugs (AOD) Tender through IMPACT Community Services. The quality and diversity of submissions received demonstrated a strong commitment to supporting individuals, families, and communities across the Wide Bay region.

Following a thorough assessment process and departmental review, the service providers listed here, have all been awarded funding to deliver AOD services and projects across Bundaberg and Hervey Bay.

Download the Community Design Report

Supporting Our Community

We encourage community members, service providers, and stakeholders to support these organisations and the valuable projects they will deliver.

These initiatives will provide much-needed assistance to individuals and families affected by alcohol and other drug-related challenges throughout our region.

Should we receive any further updates from the Department regarding future AOD funding opportunities or developments, we will ensure this information is shared with our network.

Together, we can strengthen pathways to recovery, well-being and community connection for those who need it most.

Funded Service Providers and Projects

Bridges Health & Community Care Ltd
Funding Stream: Early intervention via assessment, screening and/or brief intervention
Project: Compass - Youth and Family Early Intervention

Lives Lived Well Limited
Funding Stream: Residential rehabilitation (including pre- and post-residential support)
Project: Tokoko Integrated Recovery Pathways

Drug ARM
Funding Stream: Outreach Services
Project: Drug ARM Fraser Coast AOD

Queensland Injectors Health Network Limited (QuIHN)
Funding Stream: Outreach Services
Project: QuIHN Frontline Connections

Queensland Intravenous AIDS Association (QuIVAA)
Funding Stream: Harm Reduction Activities
Project: PeerQNECT Overdose Access, Response and Reach (OARR)

Shine Bright Mental Health Pty Ltd
Funding Stream: Counselling (including outpatient rehabilitation)
Project: Shine Bright Recovery - A Clinician-Led Alcohol and Other Drug Recovery Program for the Wide Bay region

Indigenous Workstars Pty Ltd
Funding Stream: Models of care that are person-centred and consider social and emotional wellbeing, engaging family and friends as appropriate
Project: Walking Together

*Any reference to ‘the department’ refers to the Department of Health Disability and Aging (DHDA)

Together, We Move towards a future inclusive of all. This begins by acknowledging our presence on the lands of Aboriginal communities. IMPACT operates on the unceded lands of the Butchulla, Gureng Gureng, Wakka Wakka, Kabi Kabi, Wulli Wulli, Taribelang, Gurang and Byali. IMPACT has over 45 years of serving our communities and we are humbled in the presence of First Nations Peoples who share an ongoing connection to these lands for over 65,000 years. We are truly grateful to share and learn from their collective experiences. We respectfully live upon these lands, with good faith and a commitment to ongoing learning, sharing, caring and respecting these lands, the peoples, and the environment, together in humility.

Alcohol and Other Drugs - Treatment Services

Updates and News

Funded Service Providers and Projects