Workforce Australia - Impact Community Services

Support Services
- Mental Health
  - Through our Mental Health programs across Bundaberg, Central Queensland, Wide Bay Burnett, and the Discovery Coast, IMPACT supports individuals and families to build resilience and reconnect with their community for a better quality of life - without judgment.
- Navigation Services
  - At IMPACT, we understand that navigating mental health and social services can be overwhelming. That’s why we’re here to support you or your clients in accessing the right resources, services, and assistance to make the journey easier.
- Family & Youth
  - IMPACT knows that every family and young person faces unique challenges. That’s why we offer a range of services tailored to provide support, guidance, and practical solutions to help individuals and families thrive.
- Volunteering
  - We value human connection in supporting older Australians in aged care. As an ACVVS volunteer, you can bring joy, laughter, and belonging to those who need it most.
Employment & Training
- Explore our RTO
  Ready to take the next step? Browse our courses, traineeships, funding options and student support resources to start your training journey with IMPACT Community Services.
- SQW
- Help Finding Work
  - National Panel of Assessors
  - WORKFit
- Your Local CoAct Connect Partner
  - Workforce Australia
  - Inclusive Employment Australia (IEA)
Social Enterprises
- New Image Laundry
  - A laundry with purpose: Where exceptional service meets social impact
- IMPACT Recycling & Container Refund Centre
  - Empowering lives through employment opportunities and recycling for a brighter future in Bundaberg, Queensland
Partner with Us
Connect & Learn
- Our Framework
- IMPACT at a Glance
- Get Involved
- Connect & Inspire
- The ACADEMY
- IMPACT Community Health Service
- Support Referral

Transform Your Life Through Employment

At IMPACT Community Services, our goal is to help more people transform their lives through the benefits of meaningful employment.

No matter what your story, our team can provide the support, guidance and training you need to take the next step towards employment, education or further skill development.

Through Workforce Australia, we create a personalised employment plan tailored to your goals and circumstances. We work alongside local employers, training providers and community organisations to connect you with opportunities that help build confidence, develop skills and prepare you for today's workforce.

Personalised Support Unique to You

Help finding suitable jobs

Career planning and development

Skills training and upskilling opportunities

Practical job search tools and support

Access to local job opportunities

Work-ready training and short courses

Assistance with work-related items

Ongoing support after you start work

Support for Work for the Dole and eligible activities

Employment incentives and additional assistance

Ready to Get Started?

Speak with our team today and find out how Workforce Australia can support your employment journey.

Call 1800 562 228

Get in touch

IMPACT Workforce Australia
FREECALL: 1800 562 228

Email Us

Together, We Move towards a future inclusive of all. This begins by acknowledging our presence on the lands of Aboriginal communities. IMPACT operates on the unceded lands of the Butchulla, Gureng Gureng, Wakka Wakka, Kabi Kabi, Wulli Wulli, Taribelang, Gurang and Byali. IMPACT has over 45 years of serving our communities and we are humbled in the presence of First Nations Peoples who share an ongoing connection to these lands for over 65,000 years. We are truly grateful to share and learn from their collective experiences. We respectfully live upon these lands, with good faith and a commitment to ongoing learning, sharing, caring and respecting these lands, the peoples, and the environment, together in humility.