Intensive Family Support

Supporting Families Through Intensive Care and Guidance

At IMPACT Community Services, we understand that every family has unique support needs and goals. Our Intensive Family Support (IFS) program is a voluntary service that provides holistic support to families, promoting their functioning, safety, and wellbeing. We empower families to thrive in a safe environment.

Our Services Include:

• Household Management and Routine Development: Helping families establish effective household routines.
• Behavioural Strategies: Providing guidance on managing children’s behaviour.
• Life Skills Development: Offering training in budgeting, cooking, and obtaining a driver’s licence.
• Self-Care Strategies: Supporting healthier self-care practices.
• Relationship Management: Assisting with managing difficult relationships, including family violence.
• Children’s Health and Education: Ensuring children receive the necessary health and educational support.
• Referral Pathways: Connecting families to additional services as needed.

Who We Help

Our IFS service works with families experiencing multiple and/or complex needs who have children from unborn to 18 years of age. We deliver parenting support through tailored interventions to build the skills and capacity of parents and carers to safely nurture and protect their children.

Service Locations:

• Bundaberg
• Hervey Bay

Queensland Child Protection Guide (CPG)

The Queensland Government Community Services Guide is a valuable resource designed to help individuals and families access the support they need. It provides easy-to-understand information on various services and programs available across Queensland.

Visit and submit the online Queensland Child Protection Guide

The Queensland Child Protection Guide (CPG) is a tool to assist professionals' decision-making if concerns arise about a child who appears:

• to have experienced, or is likely to experience significant harm AND
• may not have a parent willing and able to protect them from harm.

The CPG will help professionals decide to report to the Department of Child Safety, Youth and Women (Child Safety) or refer to other service providers, to help families receive appropriate supports and services in a timely manner.

• The Intensive Family Support Service also delivers parent support, which are interventions to address the issues that impact negatively on the ability of parents to meet the care and protection needs of their children.

Take the First Step

If you or someone you know could benefit from our Intensive Family Support services, we’re here to help. Contact us today to learn more or make a referral.

Proudly funded by Department of Child Safety, Seniors and Disability Services