Lived Experience Peer Worker - Bundaberg

IMPACT Community Services Limited (IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is improving lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.

Make meaning from what you’ve lived

This isn’t just a job. This is a space where your lived experience is valued, your voice matters, and your story can support real change in the lives of others.

We are seeking Lived Experience Peer Workers to join the team at IMPACT Community Services, supporting individuals across Bundaberg and surrounding rural communities. This is a Full-time Fixed term position till 30th June 2027.

If you’re passionate about connection, recovery, and walking alongside, this might be your moment.

As a Lived Experience Peer Worker, you will:

• Use your lived experience to support individuals in their recovery and personal growth
• Facilitate or co-facilitate group programs
• Travel to rural and community-based locations to deliver group sessions and outreach support
• Build respectful, non-judgemental relationships
• Support people to explore their values, goals, and direction
• Work within a strengths-based, recovery-oriented framework

This role includes outreach to rural communities where access to support can be limited, offering a meaningful opportunity to make an impact where it is needed most.

To thrive in this role, you will bring a combination of lived experience, insight, and a genuine commitment to walking alongside others. This includes:

• Lived experience of mental health challenges and recovery
• The ability to reflect on and use your experiences meaningfully
• Strong communication and interpersonal skills
• A genuine passion for supporting others
• The ability to work flexibly across different settings, including rural communities
• A current driver’s licence

Why IMPACT?

• Work-Life Balance: A fortnightly Rostered Day Off (RDO) and an extra day off for your birthday.
• Financial Rewards: Salary packaging up to $18,500 per year to increase your take home pay, plus Westpac corporate bank product discounts.
• Professional Growth: Access to the Leaders Lab and leadership programs through the Institute of Managers and Leaders.
• Wellbeing Support: Face to face confidential support via our Workplace Chaplaincy and corporate gym memberships.
• Giving Back: Get paid 2 hours per month to donate to a worthy cause of your choice.

To find out more, view our position description and full list of staff benefits at Join Our Team - at HomePage - Impact Community Services 

How to apply

Submit your application today and provide your:

• Cover letter showing us why you are a great match for this role
• Current resume

IMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ+ and from culturally and linguistically diverse backgrounds. 

We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all. IMPACT is proud to be an INCLUSIVE EMPLOYER 2024-2025 with the Diversity Council Australia. Selection for all vacancies is made on the basis of merit. 

The successful applicant will be required to obtain background checks prior to employment, including a Working with Children Check.