108 Bargara Rd
Bundaberg East, Qld, 4670
Working together, creating diverse opportunities & improving lives since 1978
IMPACT Community Services is a non-profit organisation established in 1978, with a long-standing commitment to empowering individuals and fostering community connections across the Bundaberg, North Burnett, South Burnett, and Discovery Coast regions of Queensland, Australia. Headquartered at 108 Bargara Road, Bundaberg QLD 4670, IMPACT has expanded its reach to include additional locations in Childers, Gin Gin, Agnes Water, Hervey Bay, and Kingaroy, ensuring a broad coverage of services tailored to meet the diverse needs of these communities.
As an organisation deeply rooted in its mission to support, train, and employ individuals within the community, IMPACT Community Services operates under three fundamental pillars: LIVE (Support and Health), GROW (Training), and PROSPER (Employment and Enterprises). These pillars are designed to offer a comprehensive range of programs that cater to various aspects of personal and professional development, from basic needs support and health care to skills training and employment assistance.
IMPACT Community Services' approach is holistic and personalised, recognising that everyone's journey is unique. The organisation prides itself on offering non-judgemental support, understanding the complexity of the challenges faced by their clients. With a comprehensive suite of services, including mental health support, employment assistance, housing solutions, and skills training, IMPACT is committed to creating lasting change. They address individual needs through wrap-around support services, designed to provide sustainable solutions and foster resilience, independence, and community reconnection.
Overall, IMPACT Community Services embodies a dedication to enhancing the wellbeing of individuals and communities through a blend of practical support, training, and employment opportunities. Their comprehensive, compassionate approach to service delivery ensures that all clients receive the support they need to live, grow, and prosper.
Today IMPACT’s vision, mission and values demonstrate these same ideals - to support people who are vulnerable, unemployed or who feel disconnected. We help them to reconnect to social and economic networks, enabling them to realise their potential.
While the organisation’s purpose has remained solid over the years, our structure and operations have changed significantly.
In order to remain resilient and endure the peaks and troughs faced in the community sector, and to keep up with the ever-changing needs of our stakeholders, it has been necessary to remain flexible, develop innovative processes, increase capacity and capability and plan to future-proof and diversify the services of the organisation.
Below are some highlights and lowlights from the past 40+ years that have moulded IMPACT into what we are today: an organisation that works together, creates diverse opportunities & improves lives.
Australia Day 2013 IMPACT was flooded for the first time in history as a result of the devastation caused by ex-tropical cyclone Oswald. suffering a significant loss close to $1m. Flood height reached in Building 1 of 1.2metres
IMPACT focused on the development of or purchase of social enterprise, purchasing a number of small businesses aimed at diversifying services and revenue streams, the new businesses included:-
Department of Employment Education and Workplace Relations commenced the Job Services Australia (JSA) program. JSA combined continuous delivery of Job Services Contracts - 1998 Job Network, 2008 JSA and 2015 Job Active
Staff HQ photo 2005
Staff photos 2000
Staff photos 1997
Please note: This website may contain references to, or feature images, videos, and voices of Aboriginal and Torres Strait Islander peoples who have passed away.
