IMPACT Community Services Strategic Plan

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"IMPACT Community Services Strategic Plan 2022-2025" is an in-depth plan detailing the strategic direction and objectives for IMPACT Community Services over a three-year period, from 2022 to 2025.

The plan is based on over 40 years of IMPACT's commitment to its vision of 'Improving Lives'. It illustrates how the organisation has been successful in delivering various government-funded programmes and assisting thousands of individuals. The document emphasises IMPACT's dedication to supporting vulnerable individuals, the unemployed, and those feeling disconnected from social and economic networks.

Key aspects of the plan include a focus on creating a sustainable and dynamic organisation, fostering positive change, empowering individuals and communities, and addressing societal challenges through innovative and collaborative approaches. The plan is structured in three one-year phases, each with specific objectives and initiatives like stabilising the core, securing the future, building on success, providing opportunities for people, adding value to work, and maximising performance.

This strategic plan aims to guide the organisation through changes, ensuring responsiveness to the evolving needs of stakeholders and the community, and laying a foundation for continued success and positive impact in the future.


Please note: This website may contain references to, or feature images, videos, and voices of Aboriginal and Torres Strait Islander peoples who have passed away.

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