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STRONGER TOGETHER: The Heart of Community—The True Value of NFPs and Social Enterprises

Last updated:
17/04/2024

"STRONGER TOGETHER" is a weekly column where Tanya explores key issues. This week Tanya discusses the profound impact and transformative power of not-for-profits (NFPs) and social enterprises in Australia, highlighting their significant contribution to the economy and society.

By IMPACT Community Services Managing Director Tanya O'Shea

Tanya O'Shea, IMPACT Community Services Managing Director

As Managing Director at IMPACT Community Services and a dedicated advocate for community welfare and progress, I've had the privilege of serving on multiple boards dedicated to enhancing the fabric of Australian society. From the Queensland Alliance for Mental Health (QAMH) to Surf Life Saving Queensland (SLSQ), and as an ambassador for the Royal Flying Doctor Service (RFDS), I've seen firsthand the transformative power of not-for-profits (NFPs) and social enterprises.

Australia is fortunate to have a vibrant ecosystem of NFPs and social enterprises tirelessly working towards addressing societal challenges and fostering positive change, generating $190 billion in revenue and employing 10.5% of the workforce, according to the Charities and Not-for-profits Commission (ACNC). This constitutes a substantial segment of Australia’s economy and community.

Working with NFPs and social enterprises provides a unique opportunity to align passion with purpose. Social enterprises, in particular, resonate with those seeking to create positive change while pursuing their professional endeavours, offering a chance to channel energy and talents toward lasting benefits for the community.

NFPs and social enterprises are often recognised for their inclusive and collaborative nature. Thriving on diversity of thought, expertise, and experience, these organisations cultivate a rich tapestry of ideas, driving innovation and effectiveness.

The sense of fulfilment from working in this sector is unparalleled. Every contribution, no matter how small, has the potential to make a profound difference in someone's life, whether it's providing vital support services, championing environmental sustainability, or promoting community resilience.

Beyond the satisfaction of knowing you're making a difference, there are opportunities for personal and professional growth. You'll gain invaluable experience, expand your network, and develop skills that are transferable across various industries.

So, to all the young people reading this, driven by a desire to make a meaningful impact, I say: ‘Get involved. Embrace the endless opportunities within the not-for-profits and social enterprises sector. Let your passion ignite change and your actions inspire others. Whether you're a budding entrepreneur, a skilled professional, or a passionate advocate, there's a place for you in this sector.’

And to established leaders and professionals, I urge you to mentor and support the next generation of changemakers. Share knowledge, experiences, and resources to empower them to lead with integrity and compassion, cultivating a new generation of leaders committed to a more just and sustainable future.

By engaging with NFPs and social enterprises, you become part of a larger movement—one driven by compassion, empathy, and a shared commitment to social justice. Together, we can tackle some of the most pressing issues facing our world today, from climate change to mental health stigma to the current cost of living crises, with courage, determination, and resilience. Together, we can create a world of which we can be proud, now and into the future.

"STRONGER TOGETHER" is a weekly column where Tanya explores key issues. This week Tanya discusses the analogy of "muddy puddles and leaky ceilings," drawing inspiration from James Clear's concept and adding her own perspective. She illustrates how childhood experiences of jumping in muddy puddles can offer insights into problem-solving. While muddy puddles may clear up on their own if left alone, a leaky roof—symbolic of unresolved issues—will inevitably lead to escalating consequences if ignored.

By IMPACT Community Services Managing Director Tanya O'Shea

Tanya O'Shea, IMPACT Community Services Managing Director

As the wife and mother of plumbers, I understand the issues that can be created when you ignore a leaky roof. So, when I recently came across the concept of ‘muddy puddles and leaky ceilings’ shared by James Clear, the renowned speaker and author of Atomic Habits, I couldn’t help but put my own twist on the idea.

During their childhood, my kids loved nothing more than jumping in puddles, embracing the playful splash of water and mud as it covered them from head to toe. Those puddles muddied up quickly, and the more that the kids jumped in and out of them, the muddier those puddles got – and the harder it was for me to get the mud out of their little threads! Yet, once the puddle was left alone, it would clear. Sometimes it took longer, but the reality with muddy puddles is that once you leave them alone, the mud will settle. And eventually, if it stops raining, the puddles dry out and green shoots of grass start to emerge.

In contrast, a leaky roof will always have consequences if left unchecked. The leak may go undetected for a while, until we see the water start to drip through the ceiling, we notice a puddle of water on the floor, or the paint starts to peel off the walls. Ignoring the leak will increase the impact, and potentially create a ripple effect that will damage other areas of the home.

When we think about the problems that we face, it can be helpful to consider them in terms of muddy puddles and a leaky roof.

Sometimes, I create problems in my mind. I worry about what might happen and lie awake working my way through the ‘what ifs’, ‘how could’ and ‘why nots’ to consider all the ways that I could mess with the problem to make it even ‘muddier’. The reality is that in most cases, these problems will settle once you stop overthinking, ruminating, or procrastinating about them.

So, before you jump into it, pause. Do something different – perhaps go for a walk, grab a coffee with a friend, read a book, or maybe even take a nap.  Do anything other than focusing on the problem to give it some time to clear. What you will usually find is that it will resolve on its own, which will provide space for new ideas or solutions to emerge. Remember, you can always jump into the puddle again if you think that you need to.

Conversely, leaving the leaky roof unchecked will bring heartache and usually has a cost associated with it. The longer you leave it, the more the damage and the bigger the cost. It could be widening the cracks in a relationship, repeating a pattern of unhelpful habits that are harmful to our physical or mental health, or it could be repeatedly spending more money than what we earn. Dealing with the leak early reduces the ripple effect and provides the best possible chance of a positive outcome.

So, the next time you're grappling with life’s challenges, ask yourself: is it just a muddy puddle that will clear up on its own, or is it a leaky roof demanding urgent attention? Understanding the difference may just save you a little time, a lot of stress, and prevent potential long-term or costly consequences.

"STRONGER TOGETHER" is a weekly column where Tanya explores key issues. This week Tanya discusses the evolving portrayal of neurodiversity in mainstream media, highlighting both its strides towards inclusivity and the ongoing need for nuanced and respectful representations that move beyond stereotypes.

By IMPACT Community Services Managing Director Tanya O'Shea

Tanya O'Shea, IMPACT Community Services Managing Director

Storytelling is as old as humanity itself. Throughout history, people have used stories to share knowledge, pass down traditions, and make sense of the world around them. From ancient cave paintings to epic poems and modern movies, storytelling has evolved but remains a fundamental part of human culture. It connects us, teaches us, and helps us understand our past while shaping our future.

In modern storytelling, neurodiversity has begun to emerge from the shadows, painting a more inclusive picture of human experience in mainstream media. This shift towards a broader representation is powerful in shaping public perception and impacting the lives of neurodivergent individuals.

Seeing people like yourself represented in narratives is important for several reasons. It validates one's identity and experiences, fostering a sense of belonging and acceptance. It helps individuals feel seen and understood, reducing feelings of isolation and alienation. Additionally, representation promotes empathy and understanding among diverse audiences, breaking down stereotypes and promoting inclusivity.

Consider the critically acclaimed TV show “Atypical,” which follows the life of Sam, a teenager on the autism spectrum. The show’s portrayal of Sam’s journey towards independence and self-discovery has resonated with many for its heartfelt and authentic depiction. It challenges the stereotype that autistic individuals lack the desire for social connections and personal growth.

At the same time however, the portrayal has faced criticism for oversimplifying and stereotyping autism. The character's obsession with Antarctica, awkward social interactions, and focus on romantic relationships reinforce common stereotypes about autism, failing to capture the diversity and complexity of the autism spectrum.

Similarly, the movie “Rain Man” introduced audiences to an autistic savant, forever changing the landscape of neurodiverse characters in film. While the character of Raymond Babbitt, played by Dustin Hoffman, was based on the real-life savant Kim Peek, it’s important to note that not all autistic individuals possess such extraordinary talents. This portrayal, while groundbreaking, inadvertently set a precedent for the ‘savant stereotype’ that many subsequent films have followed, while downplaying the diversity of experiences within the autism spectrum.

The impact of these representations is twofold. On one hand, they bring neurodiversity to the forefront, fostering empathy and understanding within the community. On the other, they risk reinforcing narrow stereotypes as being either tragic figures or inspirational heroes, rather than as multifaceted individuals with their own unique narratives.

As such, there is an ongoing need for nuanced and respectful portrayals that move beyond stereotypes and capture the full range of experiences within the neurodivergent community. It is essential for content creators to prioritise authenticity and diversity in their portrayals of neurodivergent characters.

Moving forward, the hope is that neurodiversity in media will continue to evolve, reflecting the rich spectrum of human experience. By doing so, it can dismantle harmful stereotypes and empower neurodivergent individuals, allowing them to see themselves not just as characters on a screen, but as protagonists in their own stories.

"STRONGER TOGETHER" is a weekly column where Tanya explores key issues. This week Tanya discusses the pressing issues facing our young people, from the rising tide of mental health challenges to the troubling phenomenon of school avoidance.

By IMPACT Community Services Managing Director Tanya O'Shea

Tanya O'Shea, IMPACT Community Services Managing Director

The balancing act of ensuring our children's academic success while nurturing their mental wellbeing is a struggle many parents can relate to. If you've ever found yourself in this complex predicament, rest assured, you're not alone.

In our recent episode of the STRONGER TOGETHER podcast, I had the privilege of sitting down with Vicki Ross, a dedicated guidance officer serving in both primary and secondary schools across the Bundaberg region. Together, we delved into the pressing issues facing our young people, from the rising tide of mental health challenges to the troubling phenomenon of school avoidance. Our conversation highlighted the gravity of these issues, prompting an in-depth discussion on the collaborative efforts needed to support the wellbeing of our youth.

The statistics are sobering. With conditions like anxiety, depression, and ADHD on the rise, alongside an alarming increase in rates of ‘school refusal,’ it's abundantly clear that youth mental health is a matter of urgent national concern. Shockingly, about 1 in 7 children and adolescents in Australia have recently grappled with a mental health disorder, underscoring the pressing need for early identification and intervention.

Mrs. Ross stressed the importance of spotting early signs of mental health issues, highlighting that a staggering 75% of mental health illnesses manifest before the age of 25. This stark reality emphasises the pivotal role that early intervention plays in shaping the lifelong trajectory of our young ones.

Equally troubling are the rates of non-attendance and ‘school refusal’ in Queensland, with overall school attendance rates witnessing a concerning decline in recent years. This phenomenon, exacerbated by a myriad of societal challenges, underscores the imperative of addressing the root causes contributing to school avoidance.

It is a challenging situation. For some families, it's really hard to get their child on the bus or in the car to get them to school and they go, ‘I can't do that today. I just can't have that argument again today. I'll let it go today.’ And then it's the next day, and the next. And before you know it, it's quite an extended absence.

School avoidance is complex and requires a tailored approach that acknowledges the unique needs and circumstances of each individual child and their family. Mrs Ross advocates for a "soft launch" entry back into school, starting with small steps based on each student's needs and interests. This might involve setting weekly goals, identifying supportive individuals ("champion people") within the school community, and gradually increasing involvement in school activities.

Yet, despite our best efforts, an individualised approach may not always yield the desired results. In such cases, exploring alternative education opportunities, such as homeschooling or specialised schools, may be worth considering to prioritise both the child's and the family's wellbeing.

Ultimately, finding an educational setting that fosters growth while supporting mental health is paramount. It's a journey that requires patience, empathy, and unwavering support from all stakeholders involved – parents, educators, and the broader community. Our young people are indeed our future, and they are unequivocally worth every ounce of effort we invest in their wellbeing.

Listen to Episode 9 of IMPACT's STRONGER TOGETHER podcast series "Brighter Minds & Enhancing Mental Wellbeing in the Classroom" here.

"STRONGER TOGETHER" is a weekly column where Tanya explores key issues. This Neurodiversity Celebration Week, Tanya reflects on the challenges faced by neurodivergent women and girls, whose experiences are often overlooked, misdiagnosed, or even dismissed.

By IMPACT Community Services Managing Director Tanya O'Shea

Tanya O'Shea, IMPACT Community Services Managing Director

As our understanding of neurodiversity evolves, so does our appreciation for the unique ways our brains function. During Neurodiversity Celebration Week, from March 18 to 24, we celebrate the progress we have made as a community in changing the narrative around neurodiversity through increased acceptance, understanding, and education. However, we also recognise that there is still much work to be done.

There persists a significant gap in understanding, particularly affecting neurodivergent girls and women, whose experiences and obstacles often remain hidden. The diagnostic journey for these women can be fraught with challenges.

Societal biases and diagnostic criteria primarily derived from male presentations of neurodivergent traits contribute to the disparity in diagnosis rates. Neurodivergent females, particularly those with conditions such as autism or ADHD, may exhibit different behavioural patterns compared to males, leading to their symptoms being overlooked, misdiagnosed, or even dismissed.

Moreover, the prevalence of co-occurring conditions like anxiety or depression among neurodivergent females further complicates the diagnostic process, often masking underlying neurodevelopmental differences.

While there has been a notable increase in the identification of girls and women with autism or ADHD, they continue to be significantly underrepresented. Research indicates that by the age of 18, approximately 80% of autistic females remain undiagnosed or misdiagnosed. For these women and girls, the lack of support, the exhausting effort of masking to appear neurotypical, and missed opportunities to establish accommodating environments can result in severe mental health consequences.

Early and accurate diagnosis is paramount in facilitating appropriate interventions and support services, yet neurodivergent women and girls are frequently left without the resources they need to thrive. The consequences of misdiagnosis or lack of diagnosis can be profound, impacting academic, social, and emotional development.

To bridge this diagnostic gap and ensure equitable access to support and resources, concerted efforts are needed at multiple levels. Firstly, there is a pressing need for increased awareness and education surrounding neurodiversity, particularly in relation to the unique manifestations of neurodivergent traits in females. Healthcare professionals, educators, and policymakers must undergo comprehensive training to recognise and address the specific needs of neurodivergent women and girls.

Additionally, there is a critical need for research focusing on gender-specific presentations of neurodevelopmental conditions. By better understanding the nuances of how these conditions manifest in females, we can refine diagnostic criteria and improve the accuracy of assessments. Moreover, research can also inform the development of targeted interventions and support services tailored to the needs of neurodivergent women and girls.

Creating inclusive and supportive environments is essential for fostering the well-being and success of neurodivergent individuals. This involves not only providing access to appropriate healthcare and educational resources but also challenging societal norms and stereotypes that may contribute to the underrepresentation and marginalisation of neurodivergent females.

As we commemorate Neurodiversity Celebration Week, let us reaffirm our commitment to promoting acceptance, understanding, and inclusion for all neurodivergent individuals, regardless of gender. By recognising and addressing the diagnostic gap faced by neurodivergent women and girls, we can work towards a future where every individual receives the support and recognition they need to thrive. Together, let us strive towards a society that celebrates the diversity of human cognition and values the unique perspectives and contributions of all its members.

"STRONGER TOGETHER" is a weekly column where Tanya explores key issues. This week Tanya discusses the paradox of modern parenting, where children are physically protected but lack mental resilience, advocating for a recalibration of parenting approaches to foster strength and adaptability in the face of adversity.

By IMPACT Community Services Managing Director Tanya O'Shea

Tanya O'Shea, IMPACT Community Services Managing Director

As the sun sets over the horizon, casting a warm glow on the playground, parents gather to watch their children play. The laughter, scraped knees, and impromptu games of tag evoke a sense of nostalgia—a reminder of our own carefree days. But in this idyllic scene, a paradox unfolds—one that demands our attention and reflection.

In our quest to safeguard the well-being of the younger generation, we’ve become adept at cocooning them in layers of protection. Helmets for biking, knee pads for skating, and sanitised play areas—all designed to shield our precious ones from harm. And yet, as we pad their physical world, we inadvertently strip away the very fabric of resilience—the ability to bounce back, adapt, and learn from life’s inevitable tumbles.

Remember the days when we climbed trees, scraped our elbows, and built forts from cardboard boxes? Those minor bruises were badges of honour, tokens of our adventurous spirit. We learned to assess risks, gauge our limits, and discover our inner strength. Today, the playgrounds are softer, the rules stricter, and the safety nets more robust. But what are we sacrificing in the process?

Simultaneously, our children tread a precarious tightrope in the digital realm. The virtual world, with its infinite possibilities, offers both wonder and peril. Social media platforms beckon with promises of connection, validation, and carefully curated identities. Yet, beneath the glossy filters lie hidden pitfalls—comparison, cyberbullying, and the relentless pursuit of perfection.

Our paradox lies here: We cocoon our children in bubble wrap, shielding them from scraped knees, but we expose their minds to unfiltered content. As parents and educators, we must recalibrate our approach. Resilience isn’t built by padding the world—it’s forged in the fires of adversity. It’s the scraped knee that teaches us balance, the failed test that fuels determination, and the broken heart that fosters empathy.

And then there’s the phenomenon of the “Generation Sicknote.” These are the young adults who, despite their digital prowess, struggle to cope with life and its curveballs, missing work due to mental ill health. They’ve mastered the art of crafting witty tweets and Instagram stories, yet when faced with adversity, they crumble. Why? Because resilience isn’t a hashtag.

It’s a poignant reminder of the consequences of neglecting resilience in favour of comfort and convenience. We must resist the temptation to shield our children from every bump and bruise, both physical and emotional. Instead, let’s embrace discomfort as a catalyst for growth. Setbacks are not roadblocks; they are opportunities for learning and self-discovery.

In the end, resilience is not a trait that can be bestowed upon our children; it must be cultivated through experience and practice. So let us step back from our instinct to overprotect and instead, empower our children to face life’s challenges with courage and resilience. After all, it’s in the bumps and bruises of life that true strength is forged, and it’s in the face of adversity that character is revealed.

Season 2, episode 9, "Brighter minds & enhancing mental wellbeing in the classroom" features an insightful conversation hosted by Tanya O'Shea with guest Vicki Ross, focusing on the mental health of young people in educational settings, primarily in Bundaberg. This episode delves into the crucial role of schools and community collaboration in identifying and addressing mental health issues among youth. Vicki Ross, a guidance officer who works across both primary and high schools, shares her extensive experience and observations regarding the various mental health challenges faced by children and adolescents. The discussion highlights the importance of early intervention, the prevalence of conditions such as ADHD, anxiety, and depression, and the impact of bullying on students' mental wellbeing.

Vicki emphasises the significance of individualised support strategies, the need for creativity and innovation in intervention approaches, and the role of family and community support systems in aiding young people. The conversation also touches on the broader societal issues contributing to mental health problems, such as financial stress and the effects of social media on loneliness and isolation. The podcast aims to shed light on the complex landscape of youth mental health and the collaborative efforts required to support the wellbeing of young individuals in the community.

Discover how individual stories weave into a larger narrative of hope, resilience, and collective action. It's time to embrace our roles in fostering an environment where every child can flourish. Let's learn, support, and grow together.

IMPACT Community Services:

➡️ IMPACT Community Services: 07 4153 4233 or 1800 179 233
This service is available to residents of Bundaberg, South Burnett, North Burnett and the discovery Coast visit HERE to read more

Other support services:

➡️Reach Out
️Lifeline - 13 11 14
️13YARN – 13 92 76
➡️Beyond Blue - 1300 22 4636
➡️DV Connect - 1800 811 811
➡️Parent Line - 1300 301 300
️MensLine - 1300 99 78 78
➡️1800 RESPECT - 1800 737 732

"STRONGER TOGETHER" is a weekly column where Tanya explores key issues. This week Tanya reflects on the profound meaning of International Women's Day, while encouraging women to embrace and celebrate their imperfections as sources of strength and uniqueness.

By IMPACT Community Services Managing Director Tanya O'Shea

Tanya O'Shea, IMPACT Community Services Managing Director

Even when we are broken, we have the chance to rebuild ourselves.

This thought was inspired by Hannah Gadbsy who famously said, “there is nothing stronger, than a woman who has rebuilt herself.”

As we celebrate International Women's Day, it is a great opportunity to pause and reflect on our own personal journey. The pitfalls, the moments of joy, those who have been a source of inspiration and those who have brought us to tears. The lessons, scars, deepening wrinkles, all serving as reminders of the less than perfect—but highly individualised—journey that each of us has taken during our one very precious life.

When I think about my own moments of learning and challenge, I find myself reflecting on the pieces of me that bear the weight of experience. These fragments—sometimes cracked, sometimes shattered—hold stories of vulnerability, resilience, and growth. Perhaps it’s a bruised ego, a dent in self-esteem, or the weariness that accompanies life’s battles. It’s during these times that I recall the ancient Japanese art of kintsugi.

Kintsugi, also known as kintsukuroi, translates to “golden repair.” It’s a practice that transforms broken ceramics or pottery into something extraordinary. Instead of hiding the cracks, artisans mend them with a lacquer infused with powdered gold, silver, or platinum. The result? A piece that bears visible scars—a testament to its history—but now adorned with shimmering veins of precious metal.

The imperfection becomes a focal point, a celebration of resilience and transformation. When light dances across the repaired lines, it reveals a new kind of beauty—one that acknowledges the past while embracing the present.

As women, we carry our own kintsugi stories. Our wrinkles deepen with laughter and worry alike, our hearts bear the weight of love and loss, and our spirits mend after every setback. It’s time to celebrate these unique qualities—the cracks that make us whole, the scars that tell our tales. Just like the kintsugi pottery, we are no longer perfect, but we are infinitely more precious.

This International Women’s Day let’s shift our focus. Instead of dwelling on our broken or missing pieces, let’s celebrate our uniqueness. Bring to life your own version of kintsugi and celebrate the qualities within you and others that may on the outside seem imperfect but provide a beautiful opportunity to inspire inclusion within our workplaces and communities.

So, raise your metaphorical brush. Highlight your imperfections with the gold of self-acceptance and compassion. Let your cracks be a reminder that strength lies not in perfection, but in resilience and authenticity.

"STRONGER TOGETHER" is a weekly column where Tanya explores key issues. This week Tanya discusses the challenges neurodivergent individuals face in the workplace due to a lack of understanding and accommodation, and how employers can create inclusive environments to unlock their full potential.

By IMPACT Community Services Managing Director Tanya O'Shea

Tanya O'Shea, IMPACT Community Services Managing Director

Imagine walking into a job interview. Your heart is racing. You've prepared thoroughly, you're well-suited for the position, and you're confident you can succeed. But as the interview progresses, you notice the interviewer's puzzled expression, their unease with the extended pauses as you strive to articulate coherent ideas, and their bewilderment at how you match all their criteria on paper. The unfamiliar setting is overwhelming, and you're grappling with sensory overload. Despite your qualifications, you leave the interview feeling disheartened, and like you've already lost the job.

This scenario is all too familiar for many neurodivergent individuals.

Despite increasing recognition of neurodiversity in the workplace, many employers are unaware of the challenges neurodivergent individuals face or how to support them effectively. This lack of awareness perpetuates the cycle of exclusion and underemployment.

Neurodiversity is a concept that recognises and values the diversity of human brains and minds. It encompasses a range of neurological differences, such as autism, attention deficit hyperactivity disorder (ADHD), dyslexia, and dyspraxia. These differences can present unique challenges and invisible barriers in navigating everyday life and the workplace.

One of the most significant barriers is the lack of understanding and accommodation in the workplace. Neurodivergent individuals may struggle with tasks that require focus, organisation, communication, social skills, or sensory sensitivities, which can affect their performance and well-being. Without proper support and accommodations, they may feel overwhelmed, misunderstood, and excluded.

Employers, however, can play a crucial role in breaking down these barriers, starting with the recruitment stage.

Let’s revisit the interview hypothetical. Now, the interviewer is understanding and empathetic. They recognise that interviews can be overwhelming for some candidates (irrespective of if the candidate is neurodiverse) and suggest alternative methods of assessing your suitability for the role, such as a practical demonstration of your skills or a written assignment.

The interviewer also offers to conduct the interview in a quieter, more comfortable setting to minimise distractions. They reassure you that they are more interested in your abilities and potential than your performance in a high-pressure interview environment.

This approach allows you to showcase your skills and talents in a way that is more comfortable and conducive to your success. You leave the interview feeling valued and hopeful, knowing that you have been given a fair chance to demonstrate your capabilities.

By creating inclusive environments and implementing reasonable accommodations, employers can unlock the full potential of all employees, but especially neurodivergent individuals. Simple adjustments, such as flexible work schedules, quiet workspaces, assistive technologies, clear communication, or even alternatives to the ‘traditional’ interview, can make a world of difference.

Neurodivergent individuals bring a unique set of skills and perspectives that can greatly benefit organisations. For instance, individuals with autism often possess a remarkable attention to detail and an ability to focus on complex tasks for extended periods. This can be invaluable in industries such as software development, quality assurance, and data analysis, where precision and thoroughness are critical.

Similarly, individuals with ADHD may excel in roles where they can use their ability to think outside the box and approach problems from unconventional angles, which can lead to innovative solutions and new approaches to challenges.

Moreover, neurodivergent individuals often exhibit a high level of resilience, having navigated a world that may not always be accommodating to their needs. This resilience can translate into a strong work ethic, adaptability, and the ability to thrive in dynamic and fast-paced environments.

Neurodiversity in the workplace is not a challenge to overcome but an opportunity to embrace. By creating a more inclusive and productive work environment for neurodivergent people, we can enrich our teams, organisations, and communities with diverse and valuable human potential.

"STRONGER TOGETHER" is a weekly column where Tanya explores key issues. This week Tanya discusses the importance of embracing neurodiversity, advocating for a deeper understanding and acceptance of diverse cognitive perspectives.

By IMPACT Community Services Managing Director Tanya O'Shea

Tanya O'Shea, IMPACT Community Services Managing Director

“The Year I Met My Brain” is probably not the typical book that most people would be looking for at their local bookstore.  I say this not because of the author – award-winning social media reporter and presenter for The Guardian, Matilda Boseley (who is amazing by the way) – but more because Matilda wrote the book after receiving an ADHD diagnosis and pitched it as a travel companion for other adults who have also found out they have ADHD.

The reality is that the worldwide percentage of adults with this learning difference is 2.5, with males three times more likely to be diagnosed than females. This book is therefore a rare find when it comes to understanding ADHD in adults, particularly females, and is an absolute treasure for those keen to navigate and enjoy life as an ADHD adult.

The term ADHD is widely used, and therefore I have jumped in and used the abbreviated term straight up on the assumption that most of the population who know about and use the term, understand what it means. But here’s a quick refresh for those who need it.

Attention-deficit/hyperactivity disorder (ADHD) can be described as presenting in three different ways – primarily hyperactive/impulsive (ADHD-H), primarily inattentive (ADHD-I) and combined (ADHD-C). If someone speaks about ADHD generally and you asked them to describe the behaviours associated with ADHD, run of the mill responses would normally refer to children, and use terms such as disruptive in the classroom, fidgety, unable to sit still, impatient, speaks over the top of you, and is often bouncing off the walls.

What we do know however is that ADHD presents in different ways for different people, and it is not just limited to children. We also know that the medicalised model of treatment should be supported by opportunities to educate and advance our understanding of how to create cultural acceptance within our society of accommodating brains that work differently.

To this end, I would like to wrap up this article with a very clear call to action.

Neurodiversity, a term originally coined by sociologist Judy Singer in the 1990’s, is used widely to encourage a deeper conversation about how we accommodate the different ways that the brain works, specifically in people with ADHD, autism spectrum disorder (ASD), dyslexia, dyscalculia, dysgraphia and dyspraxia.

Even though the term can be contentious, Matilda uses neurodivergent unashamedly throughout her book. She wants us to elevate our thinking away from this antiquated idea of normal or healthy brains, to embracing the notion that those who identify as neurodivergent require our understanding.

Moving away from the idea that an individual’s brain, reasoning, or logic needs to be fixed or cured, and instead acknowledging the difference and specialness that they bring to everyday neurotypical perspectives. Acknowledging their uniqueness and celebrate the insights that us ‘typical’ brained folk will never understand or experience.

"STRONGER TOGETHER" is a weekly column where Tanya explores key issues. This week Tanya discusses the human attention span, and the ultimate "cost" of the sheer volume of information we receive on a daily basis.

By IMPACT Community Services Managing Director Tanya O'Shea

Tanya O'Shea, IMPACT Community Services Managing Director

In a world where the buzz of notifications competes with the quiet hum of our thoughts, the analogy of a human attention span equalling that of a goldfish—just 8 seconds—has gained traction. But how did we arrive at comparing the complexity of the human brain to that of a small aquatic creature?

Let’s park the analogy about the goldfish for a minute and consider where this view has stemmed from. The simple reality is that between new technology and social media consumption, the sheer volume of information that we are receiving is expanding way beyond our brains capacity to process it. Our thirst for knowledge far exceeds our ability to digest it, and we therefore skim content as we switch between apps or respond to a new text or email.

Imagine the blast of water that you get from a fire hose compared to the trickle that comes from a garden hose. That ‘blast’ is the daily 333.2 billion emails or the 23 billion text messages that are sent, or the content we consume through various social media channels.

Thankfully, the human brain is plastic and built to learn and adjust to the changing world and the information that we get during our daily ‘blast’. We learn to tune out the unimportant and refine our focus and attention to things that matter. Or do we? Even if we think that we are good at filtering out all of that ‘noisy’ unhelpful information, there is a cost that comes with having to undertake this daily practice.

Herbert A Simon, esteemed American social scientist, Nobel Prize Winner for Economics in 1978 and best known for his work on decision-making theory, summed it up best when he said, ‘A wealth of information creates poverty of attention.’

Today, we are rich in information, yet poor when it comes to attention and focus. We are fatigued, as our brains consume simultaneous streams of inputs from our external environment. Our brain relies on patterns – the neural superhighways that we create that enable us to form habits and undertake daily tasks – yet is challenged by the continual switching of attention back and forth between tasks. This damages our focus and erodes our productivity, leaving us with an empty tank when it comes to mental energy. Unfortunately pushing through the neural fatigue and running on empty has become the norm for many in today’s society.

Ironically, the very devices and apps designed to enhance our connectivity and productivity often serve as the primary sources of distraction, pulling us away from the present moment and fragmenting our concentration.

And while the concept of multitasking may be hailed as a coveted skill, research consistently underscores the inefficacy of dividing our cognitive resources across multiple tasks simultaneously. It’s like juggling flaming torches while riding a unicycle— an impressive spectacle, to be sure, but scarcely sustainable in the long run.

The good news is, however, neurologically, our attention spans haven’t drastically changed. It’s the environment that hijacks our focus. And as technology’s evolution continues to progress at speed, it is evident that we are eroding the focus required to solve our society and our planet’s most complex problems.

This isn't merely about exhaustion, fatigue, and burnout; it's about jeopardising our ability to solve human challenges thoughtfully. In this hyperconnected era, reclaiming our attention and fostering deep focus isn't just a personal pursuit; it's an imperative for collective progress.

“STRONGER TOGETHER” is a weekly column where Tanya explores key issues. This week Tanya discusses comparative suffering, and how continually comparing our life experiences to others can make it difficult to feel, acknowledge and effectively resolve our own emotions.

By IMPACT Community Services Managing Director Tanya O'Shea

Tanya O'Shea, IMPACT Community Services Managing Director

I have been dreading this day but knew that it would eventually come. Getting my front tooth knocked out playing basketball as a teenager has resulted in a range of procedures and restorations, the most recent being a crown that has lasted almost 14 years. A couple of weeks ago, the post supporting the crowned tooth cracked, and it started to wobble. With my tooth hanging on by a thread, the dentist confirmed that there was no quick fix. Treatment options were discussed, with an initial appointment scheduled for four weeks’ time, along with the parting words ‘tread gently with your tooth in the meantime’.

Unfortunately, ‘treading gently’ was unrealistic and by Saturday morning that tooth had fallen out. My immediate reaction was to retreat into lock down, mortified by my new look. Catastrophising, withdrawing from my normal routine, feeling fear and vulnerability slowly rising within me as I contemplated the next month without a front tooth.

By day two, a more ‘enlightened’ perspective had started to emerge and my heightened negativity about the situation had started to soften. “Losing a front tooth is nothing compared to what others are going through”, I kept dutifully reminding myself, finding an odd sense of comfort from diminishing my own feelings and emotions, and instead focusing on the ‘greater’ pain being experienced by others. Ranking our suffering, also known as comparative suffering, is a normal response for many of us when faced with a challenging or difficult situation. Sometimes, we even refrain from discussing certain topics or experiences because we fear reactions from others, who might think that we couldn’t possibly understand what they are going through.  

Continually comparing our life experiences to others can make it difficult to feel, acknowledge, and effectively resolve our own emotions and suffering. It can also detrimentally affect our mental health and wellbeing. Therefore, regardless of what other people are going through, it is important to gain perspective and validate our own experience. My reality when losing that tooth was that it left me feeling exposed, insecure, vulnerable, judged, inadequate and unprofessional. Those feelings were real for me, and resulted in a sense of struggle, therefore they should not be diminished or disregarded as unimportant.  

When preparing for this column, I contemplated the topic carefully, considering that it may come across as shallow or written by someone too privileged to understand the real challenges that people are facing today.  I do, however, hope that you see past the missing tooth and consider the bigger message. The reminder that we each have nuances that make us unique, incredibly special, and different. We each have experiences that generate a range of feelings, emotions and suffering that deserve our attention, validation, and curiosity.

The next time you find yourself comparing your situation to others, I encourage you to pause.

Take notice of the feelings and emotions that are coming up.

If you like to write, journal what happened and reflect on it later to see if it makes more sense. If you are a talker, find a trusted colleague, friend, or family member to debrief with. If you are finding it difficult to talk about, are deliberately suppressing feelings or trying to ignore whatever is going on, perhaps it is time to seek out some professional support. No one is immune to life’s challenges, and working with a therapist can help you to learn coping strategies, recognise unhelpful thinking patterns and identify different ways to manage your behaviour and response towards yourself and others.

Emotions and feelings will not simply go away because we believe that they are inappropriate or don’t rank high enough on the suffering scale. They are valid and deserve your attention; when we ignore them, they burrow deep down into our being. Researcher Brene Brown aptly reminds us that empathy is a vulnerable choice, one that allows us to connect not only with others but also with the depths of our own emotions. By choosing empathy, we can connect with ourselves and others. And that connection is the secret because it is where genuine healing and change can begin.

"STRONGER TOGETHER" is a weekly column where Tanya explores key issues. This week Tanya discusses nature versus nurture and the significance of early experiences on our life trajectories.

By IMPACT Community Services Managing Director Tanya O'Shea

Tanya O'Shea, IMPACT Community Services Managing Director

The age-old question of nature versus nurture has fascinated scholars and laypeople alike, as they ponder how these two forces shape our lives. Episode Eight of our “Stronger Together” podcast explored this concept through the lens of Indigenous woman Sharon, who was separated from her family at a young age and has found herself grappling with the enduring consequences of her tumultuous childhood.

Listening to her story, it is hard to comprehend the trauma she has been through, and the challenges she continues to face in building and maintaining healthy relationships, which has resulted in social isolation and deep loneliness.

Her story invites us to think about how our early environments have a powerful impact on our life trajectories. To illustrate the nature versus nurture dilemma, we can imagine two individuals who start their lives in very different circumstances—one growing up in a family full of strong bonds and healthy relationships, the other in an environment lacking these vital elements. How does this difference shape their outcomes?

Childhood memories, which are often imprinted in our minds and hearts, form the basis of our identities. They affect how we see ourselves and the world, how we express and regulate our emotions, and how we interact with others. The significance of these early experiences becomes more apparent as we observe the different paths individuals follow based on the nurturing—or lack thereof—they receive.

It is important to acknowledge that the nature versus nurture debate is not a binary choice; rather, it is a complex interaction where both factors influence the person we become. Genetics provide us with a unique set of characteristics and tendencies. However, the environment in which we are nurtured acts as a shaper, transforming and enhancing these innate qualities into the rich mosaic of our personalities.

The benefits of a nurturing environment are clearly demonstrated in the individual who grew up in a family full of connections. Supported by a network that promoted emotional well-being, this person is likely to develop effective communication skills, adaptability, and a positive attitude towards relationships. The security and stability of their upbringing provide a solid base, enabling them to cope with the challenges and complexities of human connection with relative ease.

On the other hand, the drastically different environment experienced by the second individual—an environment devoid of emotional support and healthy relationships—creates significant obstacles. The lack of a safe base can lead to difficulties in forming and maintaining connections, which can trigger a series of problems such as social isolation and loneliness. This individual may struggle with trust issues, fear of abandonment, and an overall difficulty in establishing meaningful relationships.

This interplay between nature and nurture, reminds us of the need to be mindful in how we perceive and respond to others who may have different backgrounds and experiences than us. We often judge others for their behaviour without any regard for the circumstances that might have led them to this point. In the profound words of Harper Lee, “you never really understand a person until you consider things from his point of view…until you climb inside of his skin and walk around in it”. Could we bring curiosity to the situation rather than judgement?

Could we bring empathy and a willingness to understand rather than bias the outcome with our own beliefs and values, forgetting that our experience may have been very different to another? When we are curious and empathetic in our interactions, we better understand others, foster a greater sense of belonging, and create a more compassionate and harmonious world for all.

"STRONGER TOGETHER" is a weekly column where Tanya explores key issues. This week Tanya discusses Daniel Newman's "Design Squiggle" and how it has served as a reminder that no matter how hard things get, all it takes is one strand, one glimmer of hope, to begin unravelling the mess.

By IMPACT Community Services Managing Director Tanya O'Shea

Tanya O'Shea, IMPACT Community Services Managing Director

I don’t have any tattoos but have often said that if I did get one, it would be of the Design Squiggle. That ‘Squiggle’, illustrated by Daniel Newman, holds a special place in my mind and has served me well over the years as a constant reminder that no matter how hard things get, there is a light at the end of the tunnel.

If you’ve never heard of the concept, picture a tangled mess of Christmas lights or string – that's the Design Squiggle. It vividly captures the essence of both the design process and life's challenges. In the midst of chaos, all it takes is one strand, one glimmer of hope, to begin unravelling the mess.

The Design Squiggle, much like the tangled lights, signifies the inherent messiness of the design process—we have a problem or idea, and undertake research, testing, validation, consultation, and more testing before we narrow down the design into a concept and then in some cases, a prototype. The result is always uncertain, but the messiness we experience when working through the process, while uncomfortable, is critical, as it helps us to eventually land on the final design.

Life, in many ways, mirrors the messy journey of design. At the outset, it's uncertain, an experiment. We explore different paths, discover interests, and learn about the people and experiences that bring us value, purpose, and inspiration. Yet, life is not a linear journey; it involves discomfort, disquiet, chaos, challenges, failures, and the occasional feeling of being stuck at a crossroads. In these moments, when pressure, urgency, and stress build up and I feel like I’m in a tangle, the Design Squiggle becomes my anchor.

I recognise that this is just another period of transformation and if I stick with it and commit to process of working through it, a solution will start to emerge. That is the secret – committing to doing the work. No one else can do it for you. We each need to get comfortable with sitting in the mess and working through the problem.

Instead of avoiding problems, hoping they'll disappear, I've found comfort in a structured approach:

  1. Define the Problem: What is the issue? Reflect on it, refine it, and ensure you have a crystal-clear understanding of what needs addressing.
  2. Learn from Others: Research how other people have solved the same or similar problem. What worked and what didn’t?
  3. Identify Patterns: Note common themes and identify patterns based on your research to guide you in selecting potential solutions to test.
  4. Test Solutions: Explore and test 1-2 low-cost, low-energy investment options to address the problem.
  5. Reflect and Iterate: Reflect on your experiences and learnings, evaluating what worked and what didn't. If necessary, start the process again until you find that tiny thread start to emerge and a solution starting to emerge.

Your investment of time and energy will pay off in the end, with a clearer path forward and a newfound sense of empowerment.

So, if there's a problem you've been avoiding, take a leap. Embrace the Design Squiggle philosophy, commit to the process, and watch as that tiny thread of hope emerges, leading you towards a solution.

Even without a tattoo of the Design Squiggle on my skin, its influence is ingrained in my mindset. It serves as a daily reminder that life's challenges, much like a tangled string, are uncomfortable, messy, and complex. Yet, within this messiness lies the potential for growth and learning.

"STRONGER TOGETHER" is a weekly column where Tanya explores key issues. This week Tanya discusses mimetic desire, a concept coined by French philosopher René Girard that refers to our innate tendency to imitate the desires and behaviours of others, ultimately shaping our very essence.

By IMPACT Community Services Managing Director Tanya O'Shea

Tanya O'Shea, IMPACT Community Services Managing Director

Natural mimicry is universal – plants mimic animals, animals mimic plants, animals mimic each other. Nature creates similarities, and for some species mimicry is necessary for survival. Yet the highest capacity for producing similarities is humans, and while the magnetic thread of mimetic desire is largely unconscious, many would argue that when humans mimic, they are aware of what they are doing.

Coined by the esteemed French philosopher René Girard, mimetic desire refers to our innate tendency to imitate the desires and behaviours of others, permeating aspirations, decisions, and relationships. It's a force that silently shapes our preferences, defines our pursuits, and moulds the very essence of who we are.

Think back to the last time you discovered a new passion or adopted a fresh perspective. Perhaps it was an obscure hobby, a newfound love for a certain cuisine, or even an unexpected career choice. More often than not, these inclinations stem from observing others, whether through direct interactions or the omnipresent lens of social media. Perhaps you would like to improve a skill or increase your knowledge in a certain area – is your first instinct to search the internet to see what others are doing?

Mimetic desire acts as a subtle undercurrent, steering us towards goals and ideals that mirror those we admire. Imagine a friend who, inspired by the glowing fitness journey of a social media influencer, embarks on a similar path. The exercise routines, the dietary adjustments, and even the carefully curated Instagram posts all become reflections of an aspirational ideal.

The impact of mimetic desire becomes particularly pronounced in the age of social media. Platforms like Instagram, Twitter, and TikTok serve as virtual bazaars of desires, showcasing an array of lifestyles, fashion trends, and career trajectories. A casual scroll through these platforms can leave us feeling both inspired and vulnerable to the allure of mimetic forces.

While mimetic desire can be a powerful motivator, it's essential to approach it with a discerning eye. The images and narratives presented on social media are often meticulously crafted, offering a curated glimpse into the lives of others. What appears as seamless perfection may be a mere snapshot, concealing the trials and tribulations that accompany every journey.

In the quest for authenticity, it's crucial to balance inspiration with self-reflection. Instead of blindly following the herd, take a moment to introspect. What truly resonates with your values and aspirations? Are your choices a reflection of your authentic self, or are they an attempt to fit into a preconceived mould?

Navigating the currents of mimetic desire requires mindfulness and self-awareness. As Oscar Wilde reminds us ‘Be yourself; everybody else is already taken.’ Embrace the positive aspects of influence, but don't let it dictate your path entirely. Use social media as a source of inspiration rather than a blueprint for your life. Remember, the most fulfilling journeys are often those guided by your unique compass, not the shadows of someone else's.

In a world that constantly bombards us with external influences, understanding the dynamics of mimetic desire empowers us to make choices aligned with our true selves. By maintaining a balance between admiration and authenticity, we can navigate the currents of life with a steady hand, charting a course that reflects our individuality amidst the sea of collective desires.

Please note: This website may contain references to, or feature images, videos, and voices of Aboriginal and Torres Strait Islander peoples who have passed away.

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