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Family Mental Health Support Services

nurturing mental health and resilience for families

Family Mental Health Support Services (FMHSS) aims to improve mental health outcomes for children and young people, and their families. FMHSS provides early intervention support to assist vulnerable families with children and young people who are at risk of, or affected by, mental health concerns.

Family Mental Health Support Services

A formal diagnosis of mental health conditions is not required to access FMHSS

We are here to provide essential support for families facing mental health challenges. Our dedicated team offers counseling, education, crisis intervention, and assistance in navigating the mental health system. We prioritise the well-being of the entire family unit and provide ongoing follow-up care. Join us on the path to recovery and resilience, as we empower families to thrive.

Who is this for?

FMHSS provides flexible, responsive options for children and young people up to the age of 18 who are affected by, or at risk of mental health concerns, and their families. Participants can expect services to offer the support outlined below:

  • Intensive, long-term, early intervention support for children, young people and their families which may include: assessment and identification of needs; practical assistance and home-based support; linking with other relevant services; and, targeted therapeutic groups.
  • Short-term immediate assistance for families which may include assessment of needs, information or referrals, and limited support.
  • Community outreach, mental health education and community development activities which may include: organisation of and participation in community events; and, general group work in the community.

Priority and Referral Process

Highest priority is given to vulnerable children, young people and their families including those from Indigenous or culturally and linguistically diverse backgrounds, children and families in contact with the child protection system, and young people transitioning from out-of-home care. Services will accept referrals of children and young people from any source, including self-referrals, and conduct an initial brief screening process to ensure Family Mental Health Support Services is the appropriate service for them.

24 Hour Emergency/Crisis support

Triple Zero (000)

Dial Triple Zero (000) for Police, Fire and Ambulance in an emergency or go directly to your local hospital emergency department. Hearing impaired callers can dial 106 by TTY or use other National Relay service in an emergency.


Phone: 000

Visit website

Lifeline

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services.


Phone: 13 11 14

Visit website

Get in touch

Discover how we can support you on the path to your best life.

Call: 07 4153 4233
FREECALL 1800 179 233

General inquiry

Make a referral

Our Teams

Call 1800 179 233 or 07 4153 4233 for all locations

Bundaberg Mental Health Team

Open 8am-5pm Mon. to Thurs.
Open 8am-4:30pm Fri.
Address: 108 Bargara Road, Bundaberg East

Hervey Bay Mental Health & Family Support Teams

FMHSS & IFS
Open 8am-5pm Mon. to Thurs.
Open 8am-4:30pm Fri.
Address:
Hervey Bay Neighbourhood Centre
22 Charles St, Pialba Q 4655

Kingaroy Mental Health Team

Open 8am-5pm Mon. to Thurs.
Open 8am-4:30pm Fri.
Address: 16/119 Youngman Street, Kingaroy QLD 4610

Discovery Coast Mental Health Team

Open 8am-5pm Mon. to Thurs.
Open 8am-4:30pm Fri.
Address: 2 Rafting Ground Road, Agnes Water QLD

Please note: This website may contain references to, or feature images, videos, and voices of Aboriginal and Torres Strait Islander peoples who have passed away.

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