Family Mental Health Support Services
We are here to provide essential support for families facing mental health challenges. Our dedicated team offers counseling, education, crisis intervention, and assistance in navigating the mental health system. We prioritise the well-being of the entire family unit and provide ongoing follow-up care. Join us on the path to recovery and resilience, as we empower families to thrive.
Who is this for?
FMHSS provides flexible, responsive options for children and young people up to the age of 18 who are affected by, or at risk of mental health concerns, and their families. Participants can expect services to offer the support outlined below:
- Intensive, long-term, early intervention support for children, young people and their families which may include: assessment and identification of needs; practical assistance and home-based support; linking with other relevant services; and, targeted therapeutic groups.
- Short-term immediate assistance for families which may include assessment of needs, information or referrals, and limited support.
- Community outreach, mental health education and community development activities which may include: organisation of and participation in community events; and, general group work in the community.
Priority and Referral Process
Highest priority is given to vulnerable children, young people and their families including those from Indigenous or culturally and linguistically diverse backgrounds, children and families in contact with the child protection system, and young people transitioning from out-of-home care. Services will accept referrals of children and young people from any source, including self-referrals, and conduct an initial brief screening process to ensure Family Mental Health Support Services is the appropriate service for them.
24 Hour Emergency/Crisis support
Triple Zero (000)
Dial Triple Zero (000) for Police, Fire and Ambulance in an emergency or go directly to your local hospital emergency department. Hearing impaired callers can dial 106 by TTY or use other National Relay service in an emergency.
Lifeline
Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services.
Get in touch
Discover how we can support you on the path to your best life.
Call: 07 4153 4233
FREECALL 1800 179 233
General inquiry
Make a referral
Our Teams
Bundaberg Mental Health Team
Open 8am-4:30pm Fri.
Address: 108 Bargara Road, Bundaberg East
Hervey Bay Mental Health & Family Support Teams
Open 8am-5pm Mon. to Thurs.
Open 8am-4:30pm Fri.
Address:
Hervey Bay Neighbourhood Centre
22 Charles St, Pialba Q 4655
Kingaroy Mental Health Team
Open 8am-4:30pm Fri.
Address: 16/119 Youngman Street, Kingaroy QLD 4610
Discovery Coast Mental Health Team
Open 8am-4:30pm Fri.
Address: 2 Rafting Ground Road, Agnes Water QLD