Peer Support Services Program

Last updated:

Peer Support Services Program

Available in Discovery Coast, North Burnett & Bundaberg

IMPACT Community Service's Peer Recovery Support Program is for those aged 18 years and over experiencing a severe mental health illness (either episodic or persistent) and who have had contact with mental health services within the past three months. Access to the group is prioritised for people who are not NDIS eligible.

The integrated approach between Individual Recovery Support Program (IRSP) and Peer Recovery Support Program allows for the delivery of wrap-around supports at different levels of intensity and frequency that align to the individual's needs.

Group-based, client-led peer activities aim to assist clients to increase connection with community and others, increase social supports, decrease social isolation and support skill development and achievement of individual goals through group processes.

The program is offered in Bundaberg, Hervey Bay, Agnes Water, Gin Gin, Childers and the Burnett (Monto, Eidsvold).

Groups can be held in different spaces, such as parks, gardens, coffee shops or community venues.

The Peer Support Worker role aims to help clients achieve their individual recovery goals formulated with their IRSP worker, by creating and leading client focused group activities.  A willingness to share their lived experience with mental health can assist clients to focus on recovery, engagement and social connection by working through group processes.

  • Client driven one-off meetings to support awareness and education
  • Client Driven short groups, six to eight weeks, to support socialisation and implementation of approaches to manage mental wellness in the company of others
  • Ongoing groups to sustain friendships and develop networks to manage crisis situations

Contact Impact Support Services

Referral Details

Adult Mental Health, CYMHS & Headspace referrals are welcome at IMPACT, for all other referrals please contact PHN.

Download GBPRSP Brochure

Need help now?

Domestic Violence Services

How to report a DFV incident Visit Police Website, CLICK HERE or for all other domestic violence related matters, phone Policelink on 131 444, 24 hours, 7 days a week .

Family and child safety

  • Child Safety Central Queensland Regional Intake Service (business hours): 1300 703 762 
  • Child Safety (after hours): 1800 177 135
  • Family and Child Connect (FACC) 13 32 64 to share your concerns for families in your community.

Parenting/mental health support

Latest Related Stories

STRONGER TOGETHER: Becoming comfortable in vulnerability

I recently sat down with one of our Cooee participants to discuss how she was finding the group, and I couldn’t help but feel a sense of joy and fulfillment as she opened up about her experience.

Read STRONGER TOGETHER: Becoming comfortable in vulnerability story
MATE Bystander approach: Coming together to tackle domestic violence

A new approach to tackle the Bundaberg region’s surging domestic violence rate is set to launch in Bundaberg. IMPACT Community Services, Uniting Care & Family Relationship Centre and Family Law Pathways Network has announced their partnership with Griffith University Queensland to bring the MATE Bystander Program to the region.

Read MATE Bystander approach: Coming together to tackle domestic violence story
Meet Jannene Thorn, IMPACT's Mental Health champion

Jannene Thorn knows a thing or two about lending a helping hand to those in need of support.

Read Meet Jannene Thorn, IMPACT's Mental Health champion story
cloud-downloadenvelopephonemap-markerquestion-circle icon-angle icon-bars icon-times
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram