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Peer Support Services Program

wrap-around supports at different levels of intensity and frequency

Join us to connect with others, share stories, and learn coping strategies in a safe and supportive environment. Our qualified staff facilitate these sessions, ensuring everyone has a voice on their journey to mental well-being. Discover the power of connection and find the support you need to thrive.

The Power of Connection: Finding Support in Peer Groups

Available in Discovery Coast, Fraser Coast, North Burnett & Bundaberg regions

In the journey toward improved mental health, finding connections and support from others who understand your experiences is invaluable. Peer support and group programs provide a platform where individuals can come together, share their stories, and learn coping strategies. These connections serve as a reminder that you're not alone, even in challenging times, and can pave the way for personal growth and a stronger sense of community. In this article, we explore the benefits of peer support and group programs, and how they can be accessed through various mental health programs and professionals.

What is Peer Support?

The integrated approach between Individual Recovery Support Program (IRSP) and Peer Recovery Support Program (PRSP) allows for the delivery of wrap-around supports at different levels of intensity and frequency that align to the individual's needs.

Group-based, client-led peer activities aim to assist clients to increase connection with community and others, increase social supports, decrease social isolation and support skill development and achievement of individual goals through group processes.

Who is this for?

IMPACT Community Service's Peer Recovery Support Program is for those aged 18 years and over experiencing a severe mental health illness (either episodic or persistent) and who have had contact with mental health services within the past three months. Access to the group is prioritised for people who are not NDIS eligible.

The program is offered in 

  • Bundaberg
  • Hervey Bay
  • Agnes Water
  • Gin Gin
  • Childers
  • Burnett (Monto, Eidsvold)
  • Maryborough

Groups can be held in different spaces, such as parks, gardens, coffee shops or community venues.

What support is provided?

The Peer Support Worker role aims to help clients achieve their individual recovery goals formulated with their (Individual Recovery Support Program) IRSP worker, by creating and leading client focused group activities.  A willingness to share their lived experience with mental health can assist clients to focus on recovery, engagement and social connection by working through group processes.

  • Client driven one-off meetings to support awareness and education
  • Client Driven short groups, six to eight weeks, to support socialisation and implementation of approaches to manage mental wellness in the company of others
  • Ongoing groups to sustain friendships and develop networks to manage crisis situations

24 Hour Emergency/Crisis support

Triple Zero (000)

Dial Triple Zero (000) for Police, Fire and Ambulance in an emergency or go directly to your local hospital emergency department. Hearing impaired callers can dial 106 by TTY or use other National Relay service in an emergency.


Phone: 000

Visit website

Lifeline

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services.


Phone: 13 11 14

Visit website

REFERRAL PROCESS

BRIDGES
Phone: 1300 707 655
Fax (07) 4152 2107
Email:enquiries@bas.org.au

Get in touch

Explore the ways in which we can empower and assist you in reclaiming your well-being.

Call: 07 4153 4233
FREECALL: 1800 179 233

Make a support referral

Our Teams

Call 1800 179 233 or 07 4153 4233 for all locations

Bundaberg Mental Health Team

Open 8am-5pm Mon. to Thurs.
Open 8am-4:30pm Fri.
Address: 108 Bargara Road, Bundaberg East

Hervey Bay Mental Health & Family Support Teams

FMHSS & IFS
Open 8am-5pm Mon. to Thurs.
Open 8am-4:30pm Fri.
Address:
Hervey Bay Neighbourhood Centre
22 Charles St, Pialba Q 4655

Kingaroy Mental Health Team

Open 8am-5pm Mon. to Thurs.
Open 8am-4:30pm Fri.
Address: 16/119 Youngman Street, Kingaroy QLD 4610

Discovery Coast Mental Health Team

Open 8am-5pm Mon. to Thurs.
Open 8am-4:30pm Fri.
Address: 2 Rafting Ground Road, Agnes Water QLD

Please note: This website may contain references to, or feature images, videos, and voices of Aboriginal and Torres Strait Islander peoples who have passed away.

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