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ICHS healthcare survey

You are here: IMPACT Community Health Service
Last updated:
27/07/2022

If you’re from the Discovery Coast, you’ll know the region is in dire need of additional healthcare. Here at IMPACT Community Services, we’re currently working on a detailed research project to establish what model of health care would best accommodate the needs of the region both now and into the future and we’d love your help.  

If you’re a Discovery Coast local, we want to hear from you. 

Tell us what local health services you think are lacking, how the community could better attract health professionals and what type of services you want to see available locally. 

We want to work together as a community to discover the best possible solution. 

Please take a few minutes to complete our community survey.

Historically, the region has been overlooked when it comes to health care investment.

Even before the pandemic and the mammoth local population increase that came with it, local businesses and services were finding it difficult to keep up with demand. Now, local healthcare services in particular are nearing capacity, with the closest hospitals a 1.5-hour drive away and the two local ambulance staff run off their feet.   

IMPACT Community Health Services (ICHS) is at the heart of healthcare in Agnes Water. Just recently our ICHS Child Health Nurse was called to assist with a home-birth when a local resident went into labour and couldn’t make it to a hospital, due to flooding and weather conditions. Thankfully, together with the paramedics they were able to communicate with the hospital midwife via telehealth and the delivery went smoothly, with both mum and bub doing well. 

As well as nursing services, ICHS also offers a range of allied health programs at our health precinct located at 2 Rafting Ground Road, Agnes Water. In addition, we offer our facility for use by other health providers to deliver their services locally. At present, the precinct is home to a GP and a visiting women’s health clinician, skin specialist, Audiologist and Wide Bay Hospital and Health Services which provide community mental health, physiotherapy and breast screening programs.

IMPACT has first-hand insights into how the growth in population has affected the local healthcare sector. We know that health related appointments are increasingly hard to come by, particularly for people who have relocated to the region and are required to register as new patients – with the majority of services offered via our facility unable to take on any more clients as accommodating current ones within a timely manner is already proving difficult. 

These significant challenges are what led IMPACT to undertake this comprehensive research project that ultimately seeks to discover what model of healthcare will best accommodate the fast-growing region.   

The project is currently in the information gathering phase, where we are talking with community, stakeholders and government to inform a future model of care to service our region.

Here at IMPACT Community Services (IMPACT) we are focused on three things: improving lives, creating diverse opportunities and working together. We believe this project is relevant to all three.

We are excited for the future and potential of the Discovery Coast region and are grateful for the community input and support.  

Significant project updates will be provided on this webpage, as well as via our IMPACT Community Health Service Facebook page.

In addition to completing the community survey, please feel free to share any insights into how the significant growth in the population has impacted you and/or your organisation via email to ichs@impact.org.au  or fill in the form below - all contributions will be de-identified and grouped into relevant categories.

Let’s work together to discover what healthcare services our Discovery Coast needs so residents have access to what they need, when they need it. 

At IMPACT Community Health Service (ICHS) in the Discovery Coast we pride ourselves on being there for the community whenever and however we can – rain, hail or shine.

And the recent deluge has proven no exception.

ICHS Child Health Nurse Pip Burton recently assisted paramedics with a homebirth after a local resident went into labour during a flash flooding event.

Unable to get to Bundaberg or Gladstone or even home from the Queensland Ambulance Station due to road closures, the woman and her family ended up at her surf instructor’s home with paramedics and Pip to support her through the birth of her child.

Having worked in the region for 17 years, Pip said not once had she been called to assist with a homebirth before!

When Pip’s experiences with homebirths went from none to one, she was on a day off, moving house when the call came in from the ICHS practice manager.

Pip said the paramedics were already incredibly busy and wanted her present to support them, and the mother during and after the delivery.

When she arrived at the surf instructor’s house, it turned out that Pip knew or had some connection to nearly everyone in the room which helped ease any nerves.

She said through her work as a child health nurse and learning to surf she had previously met the owner of the home, the soon-to-be mother of two and one of the paramedics.

Pip said from when the baby was crowning to their arrival, “it all happened pretty quickly”, and both the mother and father were super calm throughout the delivery.

Thanks to technology, Pip and the paramedics were able to speak with a midwife via Facetime for the delivery of the placenta and check for blood loss.

Once the weather cleared a helicopter was able to get through and take a healthy mum and bub from the sports and recreation precinct to Gladstone Hospital.

Pip said the baby was born around 1.50pm and the helicopter landed close to 5pm.

Impact Community Health Service (ICHS) operates out of IMPACT Community Health Precinct, located at 2 Rafting Ground Road Agnes Water.

To get in contact with the ICHS team phone 4902 2000.

With the 2022 influenza season quickly approaching, vaccinating now means greater protection throughout the season.

IMPACT Community Health Service provides flu vaccinations under the National Immunisation Program to eligible people for free.

In this article, IMPACT’s Child Health Nurse and Nurse Immuniser Pip Burton answers some of the key questions around the vaccine.

Are we expecting a bad flu season across the Discovery Coast?

There has been a reduced circulation of the influenza virus throughout the height of the Covid-19 pandemic. This could be related to an increase in hand hygiene and mask wearing, and reduced social contact, along with border restrictions.

However, as Australia opens its international borders and there is greater population movement, influenza may start to re-emerge and circulate widely in the country.

Can I get my Covid-19 and flu vaccination at the same time?

The Australian Technical Advisory Group on Immunisation (ATAGI) has advised the influenza vaccines can be co-administered with COVID-19 vaccines on the same day.

Who is eligible under the National Immunisation Program for a free flu shot?

Influenza vaccines are provided free through the National Immunisation Program to the following people who have an increased risk of complications from influenza:

Who should get the vaccination?

It is important that all eligible groups are vaccinated against influenza.

Those who are medically at risk such as people with cardiac disease, lung disease, immune compromised, chronic illnesses can be at a higher risk of contracting the flu or having severe symptoms.

Queensland Health recommends all individuals aged 6 months and over be vaccinated.

Where can people get the flu shot if they are not eligible under NIP on the Discovery Coast?

With the recent State Government announcement, all Queenslanders will be offered a free flu vaccination as the state faces a severe outbreak of Influenza A.

The vaccines will be available free from GPs and pharmacies from now until the end of June.

We will be offering this service as well by appointment.

When is the best time to get vaccinated?

Vaccinating from April provides protection before the peak season. The best protection from vaccination occurs in the first three to four months following vaccination.

It is important to remember it generally takes from 10 days to two weeks for a vaccine to work.

How do I book at ICHS?

Those who qualify under the National Immunisation Program can phone 4902 2000 to book an appointment.

IMPACT Community Health Service (ICHS) operates out of IMPACT Community Health Precinct, located at 2 Rafting Ground Road Agnes Water. For more information about ICHS and the health support provided, visit here.

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