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TJ is ready to help you find a job with Transition to Work

Last updated:
14/04/2021

IMPACT Community Services' Transition to Work team has a brand new member who is ready to hit the ground running and help Bundaberg's youth find their path to employment.

Tamara Davis, who prefers to be known as TJ, is IMPACT’s newest Youth Transition Coach and is keen to help Bundy’s unemployed youth find work.

TJ has lots of experience looking after youth at risk, having worked in the field for 10 years. She's worked at an independent high school and in out-of-home care for youth at risk.

TJ has lived in Bundaberg for a year and a half and said she’s found the perfect job.

“It’s my second week here,” TJ said, “and everyone's made me feel welcome.”

She says it’s very rewarding to work in the community service sector and looks forward to helping our youth.

Find out more about Transition to Work

“We help them address their barriers to employment, and encourage them help themselves,” she said.

The TtW team assists school leavers and young people to understand what is expected in the workplace and develop the skills, attitudes and behaviours employers are looking for. They are able to provide young people with access to their strong network of employers and can also support with:

If you 'd like to talk to TJ or any of the dedicated Youth Support Coaches at Transition to Work, IMPACT Community Services' employment support program for young people aged 15 – 24, you can visit the website https://www.impact.org.au/transition-to-work or call 0429 232 653.

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IMPACT Community Services’ new Certificate III Individual Support (Home and Community) trainer and assessor Robyn Green has hit the ground running and sees big things ahead for her students.

Robyn has just delivered the first serving of units in IMPACT’s Home and Community CHC33015 course and everyone is excited.

“There were a few nerves in the beginning,” Robyn said after her first week of on-site training.

“But we've all overcome them and are full of confidence.

“The students have just handed in their first lot of assessments.” in their CHC33015 Cert III Home and Community Care Training course.

The current Certificate III Individual Support (Home and Community) class is full.

“They do face-to-face lessons two days a week and the rest from home,” Robyn said.

Check out the courses starting soon at IMPACT

Effective approach in training

Our students spend the first week onsite so they are provided training in how to use their technology to enable them learn at home.

“They like the option of having the lesson recorded so they can go over everything they need," she said.

“It's a big help.”

Robyn said Covid and the impact it had on vulnerable members of the community had made her students realise the importance of support work and helping the aged and those with a disability.

“It makes them more willing to go the extra mile,” she said.

Male staff are highly sought after in the industry and Robyn is thrilled to have four men in the class.

Enrol with IMPACT today

Robyn has a rich and varied background in caring for others having worked in hospital wards.

And, like many people who work at IMPACT helping others, Robyn has a direct experience of working with someone with a disability; her autistic son.

This direct experience often gives family carers a unique insight into their needs and challenges.

Producing quality graduates

Robyn knows first-hand the quality of IMPACT graduates, as all of her son’s carers had been trained at IMPACT.

“They were amazing,” she said.

"And I want to train the next generation of carers and help them to be the best that they can be.”

Robyn's first course working at IMPACT is a promise of many more good things to come.

IMPACT is a Registered Training Organisation (RTO code: 0115)

If you would like to enrol for future Certificate 3 courses or see how else IMPACT can help you into a new career go to our training page

By Tanya O'Shea, IMPACT Community Services Managing Director

"STRONGER TOGETHER" IS A WEEKLY COLUMN WHERE TANYA EXPLORES KEY ISSUES. TODAY TANYA TALKS ABOUT RESILIENCE AND DRIVE IN THE WORKPLACE.

Bundaberg businesses have told us that they want capable, reliable workers who show up every day, ready to work. 

They want someone with resilience who can both think for themselves and follow policies and procedures. 

They want workers with drive and determination who can uphold the business' values and wow both customers and stakeholders. 

Business owners hire workers based on someone’s attitude and cultural fit because it is easier to train new skills than to teach the proper attitude.

STRONGER TOGETHER: Recognising the silver linings of COVID-19

Building self-esteem and belief in a better future are vital to help people move forward in life and make them “job ready” for the labour market.

At IMPACT Community Services, we understand what it takes to help people on this journey.

Increased isolation because of the Covid pandemic has not only adversely affected people's usual support networks, but it has also prevented people from exploring new support networks.

People benefit from “quality socialising” that puts them in touch with motivated, goal-oriented people who can act as positive role models.  This type of connection gives people permission and courage to achieve outcomes that are much more difficult to achieve on their own.

According to Vivian Williams at the Mayo Clinic, “socialising not only staves off feelings of loneliness but also it helps sharpens memory and cognitive skills, increases your sense of happiness and well-being and may even help you live longer”.

STRONGER TOGETHER: New Year, new goals

It also greatly increases your preparedness to enter the workforce.

IMPACT offers Certificate III qualifications through its Registered Training Organisation (RTO code: 0115), which meet the needs of Bundaberg businesses.

Our courses give students access to motivated, goal-oriented trainers who are committed to help our students thrive.

Our industry links give our students the opportunity to move forward in their lives and into the labour force.

IMPACT Community Services is once again running the popular Skillsets for Successful Tenancies - Dollars and Sense course, and if you're looking to get an extra advantage in Bundaberg’s difficult rental market, it could be just the ticket.

IMPACT’s Lesley Allen said the free tenancy training program would help to educate tenants about important tenancy and life skills required to rent a property.

Ms Allen said IMPACT was passionate about supporting tenants experiencing difficulty in entering the rental market or keeping a property.

Challenging market

Bundaberg’s rental vacancy rate was 0.4% for the December 2020 quarter, according to data from the Real Estate Institute of Queensland.

Course participants are given a certificate of achievement upon completion which can be attached to their rental application.

It's especially helpful for those who don't have a rental history, whether you are new to the market or have previously been living in a mortgaged property and are no longer doing so.

The course was created by the Tenancy Skills Institute (TSI) for which IMPACT is an accredited trainer. The institute spent four years putting the course together, consulting multiple real estate professionals to identify tenancy issues and formulating the course content according to core competencies that a good tenant needs to have.

The TSI says the course creates tenants who were not only aware of their rights and responsibilities, but who could also effectively communicate with their landlords, clean and maintain a property, as well as manage their finances.

Sign up now

The next face-to-face course begins on Wednesday, March 3 and continues on the following three Wednesdays (March 10, 17 and 24).

The great thing about the course is its flexibility, as those who would prefer to do it online can do it anytime.

For more information call Lesley Allen at IMPACT on 4153 4233.

Heath Tisdell did everything right when he decided to pursue a career in land care: he decided on his direction and signed up with IMPACT Community Services to get the best training possible.

Heath is doing a Certificate I in Conservation and Land Management at IMPACT, which is delivered through the Queensland Government’s Skilling Queenslanders for Work initiative.

Heath and his colleagues have been involved in a number of projects that create, repair and upgrade public spaces and facilities, including working on river and foreshore restorations. 

Rob Alder is IMPACT’s Skilling Queenslanders for Work supervisor.

The team, which is nearing the end of the 22- week course, is currently working at Elliott Heads, doing whipper-snipping, weeding, planting, and spraying. They've also done work at Baldwin Swamp and Steptoe Street.

A new opportunity

But with just three weeks to go, Heath has been presented with a wonderful opportunity having landed himself a job as a direct result of participating in the course.

At the Steptoe Street project a local business operator had dropped off some mulch for the rejuvenation work they were doing, and was talking to team leader Rob about how difficult it was to get workers for his business.

“Rob told him that he had many willing hands and I was a prime candidate,” Heath said.

“I had experience in the tree-lopping field before, working 12 months in Brisbane.

“So he hired me on the spot.”

Heath started work on Thursday with his new employer.

He loves the work he's been doing on the course and is stoked to get work in the same field.

Pathway to success

IMPACT’s Skilling Queenslanders for Work Coordinator Matthew Tribodo said as Heath had completed the course's training component he would walk away with his full qualification.

Mr Tribodo said a large percentage of course graduates ended in employment.

“All our trainees work really hard,” Mr Tribodo said.

“For Heath it was definitely a case of being in the right place at the right time.

“That's what it's all about.

“It’s the best possible outcome for Heath.”

If you are interested in land care and would like to learn more about the next course, call 4153 4233 or check out www.impact.org.au/works-skills-traineeships

By Tanya O'Shea, IMPACT Community Services Managing Director

"STRONGER TOGETHER" IS A WEEKLY COLUMN WHERE TANYA EXPLORES KEY ISSUES. TODAY TANYA TALKS ABOUT LESSONS AND LEARNINGS PRESENTED IN 2020.

At IMPACT Community Services, 2020 will be remembered as a year of possibility.

This is not meant to sound trite or diminish the fact that it was an incredibly challenging year for many.

Instead, it is to recognise the tremendous commitment demonstrated by our community, who have opened themselves up to new ways of thinking and working.

At IMPACT, this included strategies that until last year, had been earmarked for our distant future.

It would be easy to reflect on the last 12 months and attribute our agility and significant growth in capability to the effects of COVID-19, but instead I would like to recognise those at the core of our achievements last year; our people.

The word ‘commitment’ can be overused, and at times applied in a manner that shows appreciation towards people for simply ‘showing up’.

This is not our experience.

At IMPACT, our team have committed to achieving high performance while enhancing service provision, exploring, experimenting, researching and trialling new and innovative ways to do what they do best – providing services that enable people to reach and realise their full potential.

STRONGER TOGETHER: New Year, new goals

Paired with the dedication from our students and clients, we were able to overcome challenges we never thought possible.

Has it been easy?

No.

Have we got it wrong sometimes?

Most definitely.

However, our people have persisted and found ways to navigate through the challenges and uncertainty, and along the way, have uncovered new and exciting possibilities.

We realised just how important togetherness is and developed a new appreciation for where we live.

How lucky are we to call our small regional town of Bundaberg home?

We managed to maintain a level of freedom while other places were locked down in isolation for extended periods of time.

Make the most of your year; upskill with IMPACT Training now

We had the ability to reconnect with our pets and were given the opportunity to begin new fitness journeys as a means of leaving the house for the short timeframe allowable.

It would be prudent to continue these discoveries into 2021.

According to Winston Churchill ‘We make a living by what we get, but we make a life by what we give’.

We are ready to be bold and step into unchartered territory, and we encourage our community members to do the same.

Together, let’s learn from the lessons of 2020 and grab 2021 by the horns.

Together, let’s take the learnings and build a stronger and more resilient community.

One that creates opportunities for the people that live within it and successfully supports the continued growth of business and industry.

We are stronger together.

By Tanya O'Shea, IMPACT Community Services Managing Director

"STRONGER TOGETHER" IS A WEEKLY COLUMN WHERE TANYA EXPLORES KEY ISSUES. TODAY TANYA TALKS ABOUT THE IMPORTANCE OF UPSKILLING IN THE REALM OF EMPLOYMENT.

Last week I wrote about New Year’s resolutions and how goals can be attained using the SMART method; specific, measurable, achievable, relevant, and timely.

For some, goals might have included learning a new skill or becoming educated in a different field.

Gaining employment could also be a goal for some, considering the unprecedented year that was 2020.

STRONGER TOGETHER: Plan a SMART New Year's resolution

At IMPACT we know life can get tough sometimes, which is why our organisation’s vision is to work with individuals to enable them to reach their full potential.

We offer supports in many areas, including employment and training, and what better time to turn a new leaf than the in the New Year.

We’ve done the research and we know which fields offer increased employment outcomes in Bundaberg, which is why our training organisation offers courses in Aged Care, Home and Community Care, Disability Care and Hospitality.

In as little as four months, students can be on their way to a lifelong career in a rewarding profession.

Not only do our eligible participants have access to government funding, but they also get to learn from our highly experienced trainers who have a wealth of real-life knowledge in their fields.

STRONGER TOGETHER: Put your wellbeing first

As a result of the COVID-19 pandemic we adapted our courses to offer online education, and we are carrying that on with a hybrid model of both online and in-person learning.

Too often we see students leave school and struggle to step into employment opportunities.

Our wrap-around services aim to support people on this journey of higher education and assist them in navigating the jobs market.

We’ve been able to help hundreds of people find a new path in life, which is exactly why we do what we do.

With the uncertainty of a post-COVID future still looming, what better time to enter a steady and secure career.

Set yourself a goal, create achievable outcomes, and watch your life change before your eyes.

You are worth it.

For more information about our services contact 4153 4233 or visit our website at impact.org.au (RTO Code: 0115).

2021 is the year for upskilling and those not moving forward are at risk of getting left behind, according to one of IMPACT Community Services’ employment specialists.

IMPACT’s jobactive recruitment advisor David Maxey-Fisher said now was the right time to act for those looking to upskill.

IMPACT is currently accepting enrolments for a suite of courses set to start in coming days. 

In-demand opportunities

All IMPACT courses are aligned to local industry demand where there is an identified need for skilled new workers.

IMPACT is a Registered Training Organisation (RTO code: 0115) and offers a range of courses, including Certificate III training in Individual Support (Home and Community, Ageing and Disability) as well as Hospitality.

IMPACT’s team of specialist trainers have a wealth of industry experience and strong connections with employers across the region.

Going the extra mile

Mr Maxey-Fisher said IMPACT went the extra mile to work with students to prepare them for the workforce.

"IMPACT offers work placement into real jobs and the support to make you attractive to an employer,” Mr Maxey-Fisher said.

“We put you in the shop window for employers looking for good staff.

“Our training can connect you with motivated people who can energise you into getting the right position, and the mentoring and guidance that only professional Certificate III training can provide.”

Students may also be eligible for government funding support.

IMPACT’s upcoming courses include:

SIT30616 Certificate III in Hospitality

Starts: Monday, January 18 (though this course has started, it’s not too late to enrol)

Duration: 16 weeks

Trainer: Wendy Carter

CHC33015 Certificate III in Individual Support (Home & Community)

Starts: Monday, February 1 February

Duration: 13 weeks

Vocational Placement: 4 weeks

Trainer: Robyn Green

CHC33015 Certificate III in Individual Support (Disability)

Starts: Tuesday, February 23

Duration: 13 weeks

Vocational Placement: 4 weeks

CHC33015 Certificate III in Individual Support (Ageing)

Starts: Monday, March 8

Duration: 13 Weeks

Vocational Placement: 4 weeks

Trainer: Sandy Baker

*Classes require minimum enrolments and are subject to change.

IMPACT Community Services has once again been recognised as a top jobactive provider by the government.

The Australian Government’s Department of Employment, Skills, Family and Small Business has just released its latest quarterly jobactive star ratings for each provider and there was plenty of good news for IMPACT.

jobactive is the government’s employment service to help Australians into work and match employers with the right staff. There are several providers, including IMPACT, in the Bundaberg region.

IMPACT scored five out of five stars for its performance in Childers, while its high-performing Bundaberg team also recorded an impressive four.

Looking to upskill? Check out our training courses.

Confidence in IMPACT

IMPACT’s jobactive recruitment consultant David Maxey-Fisher said the result should provide Childers jobseekers confidence in choosing IMPACT.

“It's no surprise we got this rating,” Mr Maxey-Fisher said.

“Childers is looked after by a caring, capable and thoroughly professional jobactive officer in Carol Watson.

“Carol looks after the whole of the Childers area by herself and its through her tenacity and hard work that she has been awarded top marks.

“It’s her ability to listen and her knowledge of the area that has led to this high-performance recognition.

“She knows the community like the back of her hand.”

Consistent quality

To receive five stars, a job provider must deliver sustained employment for jobseekers 30% above the national average – that means not just finding people jobs but finding them a lasting position with an employer.

Mr Maxey-Fisher said IMPACT’s consistently high performance was a team effort, though a considerable part of the recognition had to go to IMPACT’s Employment and Training General Manager, Paea Ruka.

“Paea has energised the team and given everyone the purpose and direction to enable us to reach these high-performance levels during the challenges of the Covid-era,” he said.

“Paea chose not to let team members go like some providers and gave them excellent support and guidance.

“Staff can only achieve these high standards if they're given the necessary support to do that.”

If you are an employer in the Bundaberg region looking for quality staff, give IMPACT a call on 0419 773 838.

By Tanya O'Shea, IMPACT Community Services Managing Director

"STRONGER TOGETHER" IS A WEEKLY COLUMN WHERE TANYA EXPLORES KEY ISSUES. TODAY TANYA TALKS ABOUT GOAL SETTING AND HOW WE CAN ACHIEVE OUR IDEAL OUTCOME.

Happy New Year all, and welcome to 2021.

This time of year is renowned for setting new goals and resolutions in an attempt to improve our lives for the better.

Many promise themselves to exercise more often, drink less alcohol, spend more time with loved ones, and be all-round happier people.

Check out our range of training courses

While setting goals is a great start, many find themselves back to their old habits much faster than anticipated.

That’s why it’s important to set SMART goals; specific, measurable, achievable, relevant, and timely.

Goals should be clear, concise, and tracked in a journal.

They should be challenging yet achievable, with the ability to build on from once attained.

When goals are relevant to our overall life plan, a greater importance and emotion is placed upon achieving the target.

There should also be an end time attached to the goal, where we can reflect on progress made, and a new goal can be set.

It's best to start with a smaller short-term goal such as changing one specific behaviour for one week; once achieved, the goal can be reviewed and extended.

Enrol in one of our courses today. Your next career is just a click away!

This way we don’t become daunted by a huge goal that we feel too intimated to tackle.

A SMART goal to exercise more might be walking three times a week.

Specifics are important so the goal would be as detailed as possible; walk Monday, Wednesday and Friday at 6.30am for half an hour.

Once achieved, the goal could be continued as is, or adapted to become more challenging; extending the walk from a half hour to an hour or incorporating a fourth day might be an option.

When the goal is specific, supports can be put in place to assist achieving that goal.

For example, you would make sure an alarm is set and your walking shoes and comfortable clothes have been laid out the night before.

You might also make sure breakfast or work lunches have been prepared to avoid a rush in the morning.

Always review your success; identify any barriers and ways you might overcome them, and also note down things that help you achieve your goals, such as having a walking partner, and how you could incorporate positive enablers more often.

You could even add an additional goal, such as packing your own lunch every day to take to work; both cost effective and time efficient!

Whatever your New Year’s resolution might be, make sure you plan for success the SMART way.

IMPACT Community Services Trainee secures employment while still completing her Disability course

Tiffany Kelly began her training course at IMPACT Community Services with hopes of finding a career in disability support, but had no idea how quickly her dreams would become reality.

Tiffany is about to complete her CHC33015 Certificate III in Individual Support (Disability) at IMPACT and has managed to secure a job in the industry with a provider of community support services to people living with a disability.

Train with IMPACT: Enrol now

Tiffany said she was excited at the prospect of working with such a great organisation.

“Our trainer Elise said they were hiring three people,” she said, “so I went down there and they signed me up. It's casual to begin with but after three months (there is) the option of continuing on a more permanent and regular basis.”

Like many others, Tiffany became interested in disability support through personal experience. She has extended family members with a disability, one on the autism spectrum and one with cerebral palsy which has provided her with a unique insight into the challenges they face.

She would watch how their mother cared for them with great interest and would help when she could.

Tiffany is enjoying her training, making several good friends among the 19 other students and has one close friend who has maintained contact outside the course.

“The staff are really good and very helpful, very approachable about any difficulties you're having and how to find the right info,” she said.

Tiffany, a young mother of two, said she benefited from being able to study in the classroom with face-to-face interaction with Elise as well as the e-learning supports provided. She said having sessions recorded and available for review was beneficial.

“I just find it easier,” Tiffany said.

Check out our NDIS services

She's looking forward to her new career and helping her clients find their place in the world.

“I get to help them lead fulfilling lives and see they can be doing the things that everybody else does,” she said.

IMPACT Community Services is a Registered Training Organisation (RTO Code: 0115) and does not guarantee employment with any organisation

By Tanya O'Shea, IMPACT Community Services Managing Director

"STRONGER TOGETHER" IS A WEEKLY COLUMN WHERE TANYA EXPLORES KEY ISSUES. TODAY TANYA TALKS ABOUT EQUAL EMPLOYMENT OPPORTUNITIES FOR PEOPLE WITH DISABILITIES.

At IMPACT we pride ourselves on our inclusive culture.

Our ethos is based around helping people realise their potential and providing avenues to assist them in reaching their goals.

Our services range from family support, training, employment, mental health and disability support, just to name a few.

But one area of our organisation I am deeply proud of are the opportunities we have created for assisted employees.

The Material Recycling Facility (MRF) employs 23 NDIS participants, and our New Image Laundry is another avenue for supported staff.

Many of our supported employees have not held jobs prior to working at IMPACT and found it difficult to become employed.

See IMPACT's NDIS services here

Yesterday, December 3, was the International Day of People with Disabilities (IDPD), with this year’s theme being “Building Back Better: toward a disability-inclusive, accessible and sustainable post COVID-19 World”.

Everyone has been affected by Coronavirus in one way or another, and now as we focus on returning back to “normal”, I would urge people to consider what “normal” should look like.

According to the Australian Bureau of Statistics, in 2018 almost 50% of employed people with a disability reported experiencing unfair treatment or discrimination due to their disability from their employer.

Two in five reported that they experienced unfair treatment or discrimination due to their disability from their work colleagues.

This data shows Queenslanders have a long way to go when it comes to acceptance and inclusion of all people not only in the workforce, but in everyday life.

The conversation about the benefits of hiring people with a disability needs to be highlighted.

Our NDIS participants bring a mountain of life and joy to our organisation, and their happiness and willingness to learn is contagious.

NDIS participant Sarah creates impressive building blocks at Rob's Shed

Some of our staff have been working at the MRF for over 30 years and their dedication is second to none.

Just like diversity in age and culture is important, so is a range of abilities in a workforce. It exposes people to a different “normal”, encourages greater understanding and generates acceptance, which benefits our entire community.

So have the conversation, do some research and encourage others to engage with disability awareness. We all deserve to be accepted.

Meet our wonderful CHC33015 Certificate III in Individual Support (Ageing) Trainer Sandy Baker

Sandy has over 10 years of experience working in Aged Care, and is a highly regarded trainer at IMPACT Community Services. Get to know her a little better from this Q&A she completed for weekly newspaper Bundaberg Today.

Enrol in a training course today

What is your history with Bundaberg?

I was born in Jimboomba, just north of Beaudesert, but moved to Bundaberg in 1997. I worked in Aged Care for 20 years before joining IMPACT 10 years ago as a trainer. I am also heavily involved in Netball in Bundaberg. I’m a past President of ATW Netball and I’m currently the Coaching Convenor of Bundaberg Netball. I’m also a life member of ATW Netball Club and Bundaberg Netball. Prior to working in Aged Care I managed two sports stores in Brisbane.

What is the best part about your job?

There are two things that I love most about my job. The people I work with here at IMPACT are fantastic and are so dedicated to helping people. Secondly, the achievements of the students make after completing the courses here at IMPACT is really satisfying.

What are your hobbies/interests?

I greatly enjoy netball, have played since I was 8 years old – so for 55 years, and all sports in general. I’m also a big reader – Wilbur Smith and Bryce Courtney are my favourite authors.

Where is the best place in Bundy?

Our beautiful beaches, and the netball courts.

What is something people may not know about you?

As well as playing netball I was also a competitive swimmer and would train every morning. I also used to go to school with Wally Lewis at Brisbane State High School but I was two grades above him.

What do you want to see happen in Bundaberg in the future?

I think it would be great if our council could beautify our river in town. With lights and more facilities down there it could be something really special.

If you could bring one thing to Bundaberg what would it be?

Adele! I would like to see more open air entertainment or more live shows here. It would give people somewhere to go besides for dinner at the pub, and not just music but plays as well.

Listen to Sandy explain the CHC33015 Certificate III in Individual Support (Ageing)

IMPACT Community Services is a Registered Training Organisation (RTO Code: 0115)

IMPACT Community Services welcomes new Trainer and Assessor for Home and Community course

Robyn Green has come from a rich and varied background in caring for others.

Robyn is the new Trainer and Assessor for the CHC33015 Certificate III in Individual Support (Home and Community) and said her career was inspired after caring for her grandmother when she was young.

Many people are drawn to work at IMPACT because they like to help others. Robyn has a direct experience of working with a family member with a disability.

Learn more about our Home and Community course

This experience has given Robyn a unique insight into the needs and challenges associated with age and disability, and the level of training required.

Robyn has plenty of experience working for herself as well as others in the Individual Support field.

When life threw her a curve ball, Robyn found a change of scenery was necessary and moved to Rockhampton.

There she completed a year-long Trainers and Assessors course at CQUniversity with a view to pass on her valuable experience and expertise to others.  It wasn't until she made the move to Bundaberg that she was able to put her hard work into action.

Since starting last week Robyn has been amazed at the encouragement and great support she's received from staff.

She said her family members' carers had been trained at IMPACT so she knows firsthand the quality of its graduates.

“They were amazing,” she said.

Enrol today

Her experience with people with a disability has shown her how important it is for them to get the right support.

“I want to train the next generation of carers and help them to be the best that they can be,” Robyn said.

IMPACT is a Registered Training Organisation (RTO Code 0115).

By Tanya O'Shea, IMPACT Community Services Managing Director

"STRONGER TOGETHER" IS A WEEKLY COLUMN WHERE TANYA EXPLORES KEY ISSUES. TODAY TANYA OUTLINES HOW YOU CAN INCORPORATE CULTURAL DIVERSITY YOUR WORKPLACE.

In my office, taking pride of place, is a beautiful piece of Aboriginal art.

It was originally owned by the grandmother of our Mental Health Manager Jannene Thorn, and we were humbled to receive the work along with two additional pieces to display in our building.

Want to add a new feather to your hat? Check out our training courses.

Other artworks are also hanging in our foyer and offices. Jannene was taught the importance of her Aboriginal culture by her grandmother through storytelling and says it’s what has made her the strong Aboriginal woman she is today.

NAIDOC Week, November 8-15, is an annual reminder for us to not only stop and reflect on Australia’s Indigenous history but offers an opportunity to reassess our efforts as individuals and as leaders in the space of cultural inclusion.

Displaying cultural artwork is an important step towards inclusivity and diversity as it exposes the viewer to Aboriginal culture and not only normalises but reinforces the significance of multiculturalism and the gap we’re working to close.

It is well known that Australia has not always adopted an attitude of inclusion towards its First Nations people. This year the NAIDOC Week theme of Always Was, Always Will Be. reiterates the fact First Nations people have been the caretakers of this country for over 65,000 years and were the first educators, explorers, farmers, scientists and artists – among much more.

In a workplace environment it’s important that the significance of cultural inclusivity is reinforced, and we’ve all got a role to play in that space. The first step to being more mindful about cultural inclusivity is to accept that it must be a conscious decision. When we wake up each morning we must choose to act deliberately in the face of adversity.

At IMPACT we are constantly working at how we can be a more inclusive organisation. We want our staff and visitors to know that they aren’t just a number, and that we value them for who they are. Each of our staff undergo compulsory cultural training which includes education about First Nations people, because we know cultural inclusivity enhances a workplace and develops people’s knowledge and skills.

Need support? Find out how we can help you today.

Each month at our managers meeting, a key part of our discussion is based on inclusivity and diversity, and exploring whether we are making ourselves as inclusive as possible. We are always asking what we could do better. By holding this conversation on a regular basis, it reinforces our awareness and we become more in-tune with ourselves and what’s happening around us.

Cultural inclusivity also provides a greater reach for our organisation. When people feel safe and seen, they are open to becoming involved in our programs. Whether that be enroling in a training course or asking for support, an inclusive approach means we get to help more people.

While we are mindful and actively practicing inclusivity, there is always more to be done. I encourage you to take on an approach of mindful cultural inclusivity and have the conversation with others. Let’s celebrate our country’s history together.

Please note: This website may contain references to, or feature images, videos, and voices of Aboriginal and Torres Strait Islander peoples who have passed away.

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