NDIS Service Manager

About the Position

IMPACT Community Services is seeking a dynamic and committed individual to fill the role of NDIS Service Manager. This pivotal position is designed to lead a client-focused and price-competitive service for NDIS participants. The role involves a strategic oversight of the NDIS and Independent Living Options programs, ensuring sustainable delivery and growth, managing annual plans and budgets, and maintaining compliance with all NDIS legislation and standards. This role is not just about management but about making a tangible difference in the lives of those we serve.

To Make a Difference in This Role, You Will Have

To truly excel in this position, candidates will need a strong track record in managing and leading teams, a thorough understanding of person-centred practice, and working knowledge of the National Disability Insurance Scheme. Financial literacy, experience in setting and managing budgets, and proficiency in using client information systems and MS Office suite are also crucial. Leadership skills and the ability to navigate the regulated industry landscape are essential.

Please download the Position Description to view all the skills and experience required for this role.

Our Offer to You

At IMPACT, we believe in nurturing our staff as much as we are committed to empowering the community. As part of our team, you will enjoy making a difference in a supportive and dynamic environment, backed by a strong commitment to learning and development. We offer significant employment benefits to enhance your work-life balance and professional growth, including:

• Salary packaging up to $18,500 per year so you pay less tax and increase your take-home pay.
• Birthday bonus day off.
• Paid 2 hours per month to donate to a worthy cause of your choice.
• Employee Assistance Program.
• Opportunities for advancement with our 'grow your own' approach.
• Professional development.
• Workplace Chaplaincy service.
• Reimbursement of Working With Children and NDIS screening cards.

How to Apply

If you are passionate about making a difference and possess the qualifications and experience we are looking for, we would love to hear from you. Please submit your application, including a cover letter and resume. Ensure your application clearly demonstrates how you meet the essential criteria for this role. Join us in building a caring and inclusive community through opportunities that empower people and increase social and economic participation.