Our Community, Our Stories

IMPACT community nurse shares her experience having her a baby in these COVID-19 times. Emma Krampera says the support from her "work family" has been amazing and comforting as she deals with the COVID-19 enforced restrictions.

WORKERS at IMPACT Community Service’s Material Recycling Centre and Bundaberg Regional Council officers have come to the aid of a distraught retired couple who thought they’d lost $500. The money was placed in an old phone book for “safekeeping”.  However, the book was later put into the recycling bin with the couple realising what had happened after their bin had been collected.

IMPACT Training Services’ first live online classroom has been given a big thumbs up after its first full week. IMPACT, which is a Registered Training Organisation (RTO 0115), has quickly adapted to the new COVID-19 reality, shifting to an innovative technological approach for some of its most popular courses.

Lleyton came very close to being homeless during the COVID-19 lock-down, but thankfully he turned to IMPACT Community Services for support. IMPACT Community Navigator Steven Hull was able to help Lleyton and his heavily-pregnant girlfriend find a new house to live in. just weeks before the big arrival.

Nicole George, like many others, is working from home in the South Burnett. Nicole is the Team Leader for IMPACT's National Psychosocial Support Transition Program and Continuity of Supports, providing support to people within the community dealing with mental health challenges.

Larni Punch knows what it's like to work hard for something worthwhile. She had to overcome many seemingly insurmountable obstacles to become a disability support worker. And her biggest cheerleaders were the team at IMPACT Community Services.

Wendy Carter is a whiz with a brush and pan and an inspiration in the classroom. And that's why she's the perfect trainer for IMPACT Community Service's new two-day cleaning course.

Tiana Paulsen wanted to be a good role model for her daughter by getting a good job, and IMPACT's Get Set For Work program helped her do just that.

A team leader at IMPACT Community Services who supports young people who are out of work has shared her key messages to help those struggling through COVID-19.
IMPACT’s Transition to Work Leader Laura Bray said there was a range of things people could do to work on their employability skills at home.

Elise Cottam has mixed feelings about her graduates: she is happy that they all have passports to new and rewarding lives, but she is always sad that they are leaving. Fortunately, they are never far away. Everyone keeps in touch via a Facebook page, but owing to the COVID-19 restrictions, that is how Elise had to conduct this year's graduation ceremony.

Sharmaine Gernhoefer has noticed a few advantages to working from home, one of which is the absence of distractions of a normal office environment. People walking in and out, phone conversations taking place at the next table and staff members talking to each other were all part of normal life for the IMPACT Community Services’ family mental health support worker. But not these days.

IMPACT Community Services has today unveiled a new-look website. IMPACT’s Managing Director Tanya O’Shea said the redesign provided an improved user experience, with a fresh new look and more intuitive navigation.

Tony Cartledge is probably one of the few members of the IMPACT Community Services family for whom the change to working from home was really no change at all. He ticked all the boxes for a seamless transition to continuing his communications duties from the comfort of his flat.

IMPACT training services is set to run its first online courses as it adapts to support key industries where there is a high demand for skilled workers across the Bundaberg region. The onset of COVID-19 has dramatically changed the world of training and IMPACT Community Services has been quick to pivot and, utilising technology, provide a more flexible training approach for the disability and aged care sectors.

Michael Ferry is in the perfect environment for working from home – a 10-acre property in the Bundaberg region. With two houses on the property, the IMPACT Community Services' worker is able to use one of them as his office-away-from-the-office.